Raji Abayomi Send email
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Oct 17, 2019
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missing and cracking channels
please important channels to my kids and I have not been showing, like channel 5, 60, 61 etc. even if they come up they are always cracking. this has been going on for like a month now. 2021831501. kindly help fix d problem asap. thanks in anticipation
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Anwume Send email
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Jul 7, 2019
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BIG BROTHER CHANNEL IS CRACKING
Channel 29 big brother channel is cracking. Can you assist resolve this.
IUC NO - 4613354408
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13674387 Send email
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Apr 16, 2019
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NOT PICKING PAYMENTS
My account IUC 4622623484 is not activating inspite trying to pay
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13674387 Send email
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Apr 16, 2019
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NOT PICKING PAYMENTS
MY UIC no is 4622623484 am trying to pay and its not going through what can i do
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Joy Njideka Send email
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Mar 5, 2019
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All channels cracking
Recently all the channels have been cracking heavily. None of dem is showing smoothly. Please help me find a solution. Thank you.
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Sodeeq Send email
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Feb 20, 2019
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Cracking
Ever since i bought my Gotv decoder since 2015, i never enjoy it for one day it always cracking and that has stop to subscribe to it for while now.
If this can be rectify as soon as possible i will continue to subscribe to it.
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Sodeeq Send email
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Feb 20, 2019
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cracking channels
Ever since i bought my Gotv decoder in 2016 i never enjoy it for one day, it always cracking and that stop me to subscribe for it while now.
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Omale Send email
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Feb 17, 2019
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Heavy cracking
Ever since I purchased my Gotv all the channels have been cracking heavily. None of dem is showing smoothly. Please help me find a solution. Am beginning to regret my purchase.
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ChibestDboss Send email
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Nov 1, 2018
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Suspended my service
I paid five hundred and one thousand nine hundred Nair
On the 24 of October 2018 my ICU no is 2022432751 I could
Not access my service
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Tina1986 Send email
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Sep 30, 2018
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E017-0
Good day all
Since afternoon my gotv have been showing me E017-0:The Decoder is not enable for this channel. Please contact the gotv call centre for assistance.
And have been trying to check order channe same thin is happening I do not know d reason for it even try calling customer care dere finish my airtime of 1000 without no response . 4623335299
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Gracefora Send email
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Sep 21, 2018
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Dissatisfied service
I paid 2000 through my zenith back for my monthly subscription yet my account wasn't credited on the 17th at 9:10pm. Again I paid another 2000 for subscription today this morning and I am yet to be restored even when today payment reflected iny GOTV account. Instead I was told to upgrade and some major channels like zeeworld and others have been blocked
Pls GOTV check my IUC no: 4613604297 and account balance and unblock me.
I have made 2 months payments on the 17 and 20th September pls subscribe my account for 2 months
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Goddex Send email
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Jul 9, 2018
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I am disappointed in GOTV
My GOTV has not been upcoming up, I complained and complained (It's does not boot up when I on it). I called the customer service and the guy that answer me the last time I called advise me to subscribe for the next month and see whether there will be a change.... I have paid full package for the past three month without any change and it's hurt to pay for a subscription and not watch even a single station.... I Thank God I was able to find an option of purchasing a StarTimes decoder that give me the opportunity of watching the world cup matches ....
My IUC 4613824914
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Ogwuye Send email
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Jun 17, 2018
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Scrambled after payment
I paid for the gotv value package and yet my account was suspended. Reason I don't know. Ref no for my payment.
1014m0288529
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ngozi ugwuanyi Send email
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Jun 15, 2018
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unable to credit my line
i subscribed on iuc no 4613664338 on june 12th but was not reflected or credited on my line pls respond to my case
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tsabig Send email
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Jun 3, 2018
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Error E16 for over 3 weeks now
IUC: 4622306711
Status : payment successfulstill
Date: May 20, 2018, 8:43 PM
ERROR: E16
Observation: Its appauling that you offer ZERO credible channel of complain= NO Follow up.. Yet your a service provider!!!
Login to my Gotv selfservice portal which by-the-way needs a major face lift!!!
You need to know that this here platform is VERY bad PR for your product. Don't be passive about it, SOMEONE needs to get fired!!! Or yall not interested in satisfying your customers. Don't even get me started on the service when it rains or when i turn on the gen. Yall having a laugh!!
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Folarin Send email
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May 29, 2018
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Mistake while subscribing on my got with IUC number
When I was trying to subscribe on my gotv this night I made a mistake on the IUC number....My gotv IUC number is 2029123663 and I did it on 2129123663 and the payment is #1400..Will the subscription be reversed or what?
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Folarin Send email
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May 29, 2018
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Made a mistake on the IUC number while subscribing
While I was trying to subscribe on my gotv i mistakingly input a wrong digit number and the payment of the subscription is #1400
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Akinsola234 Send email
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Mar 31, 2018
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Unable to view #BBNaija
I subscribed for go tv but it was unable to show big brother naija pls rectify it asap , payment details
GoTV payment of NGN 1,900.00 was successful.
Iuc number 2029238830
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Akinsola234 Send email
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Mar 31, 2018
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Am unable to watch big brother naija
My decoder number is 2029238830 akinsola adeyinka help me to fix my decoder problem I have subscribed #1,900 and am unable to view big brother naija since
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G.arinola Send email
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Mar 25, 2018
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Subscribe for gotv and is cracked and not given me all the channels I pay for
I paid #1,900 for gotv over a week now not showing any channel and when I come up cracking seriously with little or no channel at all. My IUC 4622616617. I'm not happy at all. Thanks
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chefclarence07 Send email
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Oct 28, 2017
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unfulfilled promise
Here's my IUC no. 2016012890, still till now, what you guys promised has not been activated. When I turned it on, the deployed message is, your subscription has expired and its scrambled. But yet you guys kept on sending me a congratulations messages over unfulfilled promises. Good morning GOTV. Am Clarence victor Effiong.
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Eagry Send email
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Sep 12, 2017
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telemundo
Why is iron rose playing to times in a day 18h and 21h and we have to wait for 22h to watch women of steel
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Sunday Send email
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Jul 26, 2017
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Channels Cracking
I observed that since yesterday other channels (e.g 1, 2, 60, 61 on Gotv) apart from our local channels are cracking. Is there anything we can do about it.
Thank you
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chummyluv Send email
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May 25, 2017
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crambled after subscription
I subscribed for gotv but it was saying scrambled , my payment details and iuc number were …GoTV payment of NGN 1,250.00 for 4613979424 was successful. REF: 1014M2681713
Phone number 07032262746
Iuc number 4613979424
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chummyluv Send email
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May 25, 2017
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subscribed for gotv but it is still showing scrambled
I subscribed for go tv but it was showing scrambled , pls rectify, my phone number, 07032262747 , payment details
GoTV payment of NGN 1,250.00 for 4613979424 was successful. REF: 1014M2681713
Iuc number 4613979424
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