GVA as they call themselves promise the lowest price or they will match. They power sell the all access club with great prices and one point for each dollar spent. they assign a service manager that will handle all your travel when you call him and he promises to call you asap. I had my service agent not return my calls for several days only to find out he no longer works there. No one sent me any notice of my new service manager or that he was gone. Anyway reading there terms and conditions I found that several things he was obligated to do he never did. Now collecting the money that was done expediently. I come short of calling this operation a scam but it surely smells like one. I made a compliant was told I will be called back on a Sunday wanted all day, NOTHING! So I call back on a Monday to find out why I never got that call back. I was told she just finished talking to someone and will call me soon that was around 12:45pm I never got a call I call that consistency. These people are left to defend themselves and meet a quota to keep there jobs so it seems. And that all they are interested in nothing more. Today I having a unexpected emergency and knowing I will not be able to take advantage of the all access program I asked to be dropped. The person was all about how good this program is and not to drop. Yeah I am going to leave the bedside of a fatally sick person to go on vacation. That's sensitive of me. He started to make senseless treats like your credit report will have a write-off, yeah right like I signed a contract or something. Folks run as fast as you can from these people and this program its not tailored to help anyone but them