During the last week of April, 2016, I made several online purchases, to include to AMAZON.com and a company called Anderson Avenue Luxury Bedding.

Upon my ignorance, and lack of communication by VISA Green Dot, - They DO NOT WARN YOU that the information on the "original card" (purchased over the counter) WILL NOT GIBE WITH THE CARD SENT TO YOU IN THE MAIL!

WHY THIS IS, I DON'T KNOW, BUT THERE IS NO EXCUSE FOR IT!

I learned this discrepancy AFTER i had made my purchases, as the card had been DECLINED DUE TO THE FACT THAT THE EXPIRATION DATE AND SECURITY CODE ON THE STORE BOUGHT CARD DOES NOT MATCH THE CARD SENT TO YOU IN THE MAIL!

The company you make a purchase from leaves you in the dark, NOT CONTACTING YOU to tell you that your purchase has been declined or canceled, yet through tracking the purchase with Amazon, the purchase comes up DECLINED due to the card discrepancy, yet the company CHARGES YOUR CREDIT CARD!

I ran into this discrepancy with a "Third party vendor" through Amazon.com, for which to this date (3 months later!!) I am STILL BEING GIVEN A CAT AND DOG CHASE in excuses by VISA GREEN DOT TO INCLUDE THAT I AM NOW NOT GOING TO RECEIVE THE REFUND "DUE TO UNUSUAL ACTIVITY."

WHAT ACTIVITY?? I CLOSED THE CARD THE FIRST WEEK OF JUNE!

I also got a bogus excuse from VISA GREEN DOT today saying that my post office must have lost the check because the check was sent out, so due to this discrepancy, IT WILL NOW TAKE ANOTHER 2 WEEKS TO RECEIVE THE REFUND!

As for Anderson Avenue,.. ALL I CAN SAY IS DO NOT DO BUSINESS WITH THIS COMPANY, NOR SHOULD YOU EVER!! DO ANY FORM OF ONLINE TRANSACTIONS USING VISA GREEN DOT, BECAUSE THE COMPANY WILL TELL YOU THAT THE CARD IS NOTHING MORE THAN A CARD HOLDING YOUR CASH, AND AS SUCH, IF YOU GET CAUGHT UP IN A SCAM, THE VISA GREEN DOT COMPANY WILL TELL YOU THAT YOU *AUTHORIZED THEM TO PAY THE SCAMMER!

It is in MY OPINION, that if this company is going to hold and carry the VISA LOGO AND NAME, then they need to uphold the commitment to protect your purchase, and make sure that you are refunded within the 2 to 3 business day policy, verses THE HASSLE OF HAVING TO WRITE TO THE COMPANY, STATING THE PROBLEM, THUS THEN HAVING TO WAIT 10 DAYS TO HEAR BACK ON THE DISPUTE AND TEHN!! HAVE TO WAIT ANOTHER 2 TO 3 WEEKS TO GET THE REFUND!

As for Anderson Avenue, I made my purchase for $98.00 on April 29, 2016. Anderson credited my card on May 4th, yet FAILED to acknowledge my purchase, as after many attempts to contact the company, I was given a bogus excuse by the "Customer Service Rep, that she had been out of the office taking care of her mother and that my messages had been sent to the wrong message by error. HUH??

I was told that my purchase would be expedited immediately, yet 4 hours later, I got en email stating the the company who made the product that I purchased, was no longer going to carry the product, and as such, they would be IMMEDIATELY refunding my card on June 3rd.

Hmmm! That's funny, I closed my card due to VISA GREEN DOT telling me to close the card due to Anderson compromising my card!
I tried hand over fist to communicate to the customer service department at Anderson that I WANTED MY REFUND CHECK SENT TO ME VIA FED-EX IMMEDIATELY! I have tried to contact this company atleast 5 times, only to find out that Anderson Avenue has blocked my phone calls, to avoid their accountability, yet visa green dot will not initiate a refund dispute BECAUSE ANDERSON AVENUE HAS METHODICALLY PLAYED THE GAME TO COVER FOR THEIR SCAM BY LAYING LOW IN SPREADING OUT THEIR COMMUNICATION, THUS VISA GREEN DOT CLAIMS THAT THEY CANNOT GET INVOLVED DUE TO ANDERSON MAKING THEIR "ATTEMPT" TO FULFILL THEIR END, YET TO DATE, THEY HAVE FAILED TO MAKE ANY ATTEMPT CLAIMING THAT THEY HAD WRONG CREDIT CARD INFORMATION, WHEN THEY KNEW DAMN WELL THAT MY CARD WAS CLOSED, WHILE HAVING MY PHYSICAL ADDRESS!

As of today, Visa Green Dot has failed to even contact Anderson Avenue, nor file a dispute, yet I was told this afternoon that I would have to wait ANOTHER 2 weeks for a refund check from both situations!

Could you imagine the NATIONAL CHAOS if Green Dot was the only option for those of us needing to manage our pre-paid spending?

As this company (VISA GREEN DOT) CLAIMS to be located in Pasadena, California, I have warned this company that I will be reporting VISA GREEN DOT to the FTC and the OCC, as well as Better Business Bureau in Pasadena, yet I'm sure the response will be that there is nothing that can be done since VISA green Dot is Outsourced in the Philippines, thus our federal government has NO JURISDICTION to go after this company so they can get away with keeping your money!

Dealing with Visa Green Dot is like taking a risk on "Mr. Toad's Wild Ride!," These people will keep you going in 360 degree circles to the point that you'll need a 6 months supply of Valium to cope with their dead end tactics!

VISA GREEN DOT falls into the same UNPLEASANT CATEGORY as dealing with a Nigerian SCAMMER! PLAN TO LOSE YOUR MONEY!

BEING ABLE TO CLAIM THAT THEY HAD NO MEANS TO CONTACT ME