Elizabeth, is it still good to send complaints to the address above? I have nothing but problems with Greed tree. Hope all is well for you. Thanks!! Steve

I am renting a moblie home that is financed in another ladie's name (no relation to me) and for the rent, I make the payments to Greentree Servicing as a rent to own deal with the lady mentioned above. I got behind once and Greentree served ME papers to go to court. I called them and told them they can't do that, because my name is no where on any paperwork they have. They tried to tell me yes, they CAN do it so I told them I would contact my lawyer (I don't have one but they don't know that) and suddenly they dropped the whole thing. A few years later, I got behind again because my husban'ds work hours were drastically cut. One of the gals that work there told me she could have me kicked out of the home in 10 days and I told her no, she couldn't, the loan is set up on a monthly basis and they would have to give me more that 10 days. Her reply was "watch me do it!". Then she told me to have a yard sale and sell off my possessions to get the rest of the payment (I had already sent a partial payment) I laughed and incredulous type of laugh because that was so ludicrous and she told me, "oh, you think that's funny? It won't be when I have you kicked out!" I started to tell her something else and she hung up on me. VERY professional. I called her right back and she wouldn't answer but had the call sent straight to CS, who switched me to the lady's supervisor. The supervisor told me that the first woman had NO right telling me they could have me kicked out in 10 days, and that from what I told her, the woman's behavior was unacceptable and would be spoken to about it. THIS is the type of people they have working at Greentree. The supervisor was respectful, but the first one I talked to was rude and condesending (AND uninformed) beyond belief.

I am a homeowner in Wisconsin, my husband is unemployed but diligently seeking employment, I am disabled due to a seizure disorder & a broken back. My husband receives $363/week unemployment & I receive my disability payment on the 3rd Wednesday of every month. Our mortgage payment is due on the 1st but not late until the 15th of the month. Last Saturday, on the 10th of March, a representative phoned our home at 8:15 am & spoke with my husband to remind him our payment had not been received yet (we knew this) She wanted to do a check over the phone & he told her "no" because the last time we did that they took the money out of our bank account before they said they were going to causing an overdraft. She told him they play hardball & force people like us out of our home. We have kept every promise & have caught up on all past due payments plus late fees. We receive hang up phone calls from Green Tree multiple times a day. When they create overdraft fees on our checking account, they're not wiling to pay the overdraft fees they incur. but they don't mind charging late fees to someone in financial duress. I have worked in credit & collections for a large utility company before & would never dream of treating a consumer like they do.

I have been behind on my loan several times. I don't dispte the debt. I explained my husband lost his job and we have had a financial setback. Lathan did not care, he lectures and is very hateful. he hangs up on the calls HE makes. If you don't tell him what he wants to hear, he is nasty to you on the phone. He is unwilling to work with me on anything. I have wrote a letter to the company and gotten a response from them that they would talk to Lathan, however, it did not work. He sometime calls me 10 times a day. Look Lathan, if i had it I would pay you, even though you are a mean person. But i don't have it, your money will come when i get it to give you. BACK OFF.

My husband is unemployed but diligently seeking employment, I am on disability. Our payment is due on the 1st of the month but not late until the 15th of the month. Last Saturday on the 10th, a representative from Greentree phoned our home at 8:15am & wanted to do a payment over the phone. When my husband explained to her we wouldn't do that until the money is in the account, she said "we play hardball & force people like you out of your home". He told her the last time we did payment before we had the money in our account, they removed the money from our account causing an overdraft which GreenTree of course, is unwilling to pay. They don't have a problem charging us late fees we can't afford though.
So now we're paying overdraft & late fees. GREAT!
We have kept every promise in the past & have paid every payment we were behind on. Green Tree phones our home several times a day & when we answer the phone, they hang up wothout saying anything. Very annoying.

They are totally incompetent. For some reason the refuse to pay my taxes even though I pay monthly to my escrow account. I'm absolutely livid.