To,

Head of Operations
Malaysian Immigration

Dear Sir,

Last month I arrived in your country on 12th April 2108 by Malaysian Airlines Flight No.191 on a very short visit on my way to Japan on eNTRI number ENHCOP421134111707953 issued on 23 March 2018 valid till 23 June 2108.

I was booked on Air Asia flight No.522 on 17 April 2018. After check in and issuing of Boaring Pass from the flight I went directly to immigration where I was asked by the immigration officer my eNTRI which I promptly showed. The officer said that read the footnote mention in the eNTRI and I did the same. He said that I can not go to Japan as it is clearly mentioned in the eNTRI. I read the footnote several times but failed to find anywhere and I told him the same. I said it is for Chinese National but he refused to let me pass and called other officers and they repeated the same thing to read the eNTRI and I gave them the same reply that I clearly understand english and no where it is written that as an Indian National I can not go to Japan directly and whatever is written is for Chinese National. They got a bit annoyed and sent me to another senior officer who repeated the same thing and left me alone in the room and came back after 5 minutes and wrote on my boarding pass OFFLOAD. He called the Airlines and asked them to offoad my baggage. I was stunned and in trauma and failed to understand the situation. I had to book another flight next day which gave me unnecessary financial burden

Please find below is the footnote written on my eNTRI. Please read it and let me know whether you can read anything between the words which I could not read and understand.

"CHINESE NATIONALS TOURIST (HOLDING PEOPLE'S REPUBLIC OF CHINA PASSPORT) RESIDING IN PEOPLE'S REPUBLIC OF CHINA (INCLUDING HONG KONG AND MACAU) MUST HAVE A DIRECT FLIGHT FROM PEOPLE'S REPUBLIC OF CHINA (INCLUDING HONG KONG AND MACAU) TO MALAYSIA OR VIA SINGAPORE/THAILAND/BRUNEI AND MUST HAVE A DIRECT RETURN FLIGHT TICKET FROM MALAYSIA TO PEOPLE'S REPUBLIC OF CHINA (INCLUDING HONG KONG AND MACAU) OR VIA SINGAPORE/THAILAND/BRUNEI"

After completing my tour I reached India on 7th May 2018 and inquired from various sources about this unexpected shocking turn of events and cam to know that you seem to have changed your rules on 4th April 2018 whereas my eNTRI was issued on 23 March 2018.

I would like to have your response on the same.

Please find as attachment is the copy of my eNTRI

With Warm Regards & Respects

Gulshan Munir
259 Old Tehsil
Roorkee 247667
Uttrakhand state

email:[email protected]
cell no.+91 9837050606