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H&R Block

United States,
California,
Highlands

Consumer complaints and reviews about H&R Block

W.N.P Send email
 
Aug 26, 2017

H&R Block mistake but We have to pay

I just moved to the country 3 years ago and normally my taxes gets done automatically from my country so I don't know much about getting my taxes done, first year I went to Liberty they were ok,
Then for 2015 and 2016 I did with H&R Block my friend had told me that it's a company and they won't screw up like lil companies, so there I go wanting to get things rite!

So anyways I had a lady In highland / San Bernardino did my taxes 2 years in a row, in 2015 I was the only one working full time n my hubby drive for lyft n Uber once or twice a week, when we went to do out taxes we took all our W2's and they lady that did out taxes was telling us how we didn't need to file our w2's for Uber n lyft since we didn't make barely anything so that's considered a hobby, so we listened to her thinking whatever she said is cool since we dont know anything about filing , anyways long story short in July we got a letter from the IRS saying hat we owe them $2685 cos we didn't file everything , I am so disappointed I took the letter to H&R Block all we got a lady re did my tax with the Uber n lyft paper but didn't want to , she said since we didn't have a peace of mind we should of been paying $100 for his but she's doing it for free , hahah okie when it's your fault and she said they will help pay $138 which H&R said they will help pay for the interest, but here we are left with a big bill when it's. It even our fault, I have emailed my tax lady she replied back once saying that I can find someone to help me cos she barely works and I replied her email telling her what she did to us and she never replied again which has been over a month,,, i don't recommend this place cost a lot and they do t back then selves up after f#### up clients taxes ! Be careful, be ware do not go here rip off so upset with my lil kids now we have extra bills :(

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