H&R Block efiled my taxes without me seeing the paperwork. "signature on file" .., They made two big errors that has caused lots of financial hardship. .

The preparer put in a wrong deposit account number.

After the fact a manager in the office did an amended return which caused more delay and based from the IRS an amended return was not necessary. The District Manager has this impression I asked for an amended return. I had no clue what that was. It was the suggestion of a supervisor.

The District Manager is unprofessional and not courteous. It took them 6 months with me keeping on top of this they offered to reimburse me. If I had not followed thru, I believe they had no intention on doing this. They promised 7-10 working days and I'm going beyond the 10th day for the refund. I tried calling and was transferred to different departments that could not help me.

The District Manager when the errors on my 1040 occurred said to me "anyone can make a mistake" Well this mistake has taken me 6 months waiting for monies owed me by the IRS. Still to this day I never had an apology and he still backs up his staff. Some nerve to treat a customer like that when they were the ones who made the mistakes.

The District Manager and staff never offered to help me with the IRS. They pretty much wiped their hands. Not until 6 months later I put a case through to the corporate office complaining about the unprofessionalism not only from the District Manager but supervisors as well. I have used H&R Block for many years and never expected this lousy service and it will be my last.

I went to H&R block once several years ago. The lady who did my taxes made me file a private student loan (non-federal) interest. I had to pay H&R Block $127 to get back a whole $26. I ended up getting the $127 back because, their "Trusted and experienced" tax professional wasn't exactly that.

I didn't go back for several years, I filed with turbo tax online for two years. Easy, fast and free.

However, this year I had to file long form. I was supposed to get a total of $566. Until the man behind the desk told me they wanted HALF to file for me. I honestly thought I was going to owe this year so I am HALFway happy that I got some back.

I go to look through the paperwork like I had before, to make sure that I hadn't been tricked and conned. To my major disappointment and frustration, they changed their paperwork and it now does not show me the itemized breakdown as it did before.

I don't know if they tricked me this year or not but, I definitely feel taken advantage of from my experience inside the H&R Block I went to this year. As well as the experience I had several years ago.

Their "trusted and experienced" tax professionals are experienced in screwing you out of you HARD earned money. While they sit behind a comfy desk, punch in a few numbers, let the H&R Block software do the work FOR them, get you in and get you out without sharing any knowledge or educating people to anything.

I will NEVER step foot into another H&R Block. I will SHARE MY STORY to anyone and everyone. I will recommend that no one use H&R Blocks conartists services.