Hi,
With reference to the subject captioned above; would just like to put a complaint against a lady caller; named Ms. Sudha Chauhan; who claims to be an employee of HDFC bank, 101, J Block, Ansal Classic Tower, 5th Floor, Rajouri Garden. New Delhi. I also here need to admit that, yes, unfortunately; I couldn't make the Credit Card's payment for this month; due to delay in salary and also due to certain medical emergency at family.

Nevertheless, being an honest customer; I myself have spoken to the customer care team of HDFC bank and assured them for payments with whatever interest amount in next month; i.e. Feb'15.

For last few days; I have been receiving phone calls from HDFC's Collection department by this said lady. Let me emphasis that this lady is very rude and never gives an opportunity to listeners for opening their mouth. Today again, I got a call by this lady and as usual; I responded to her in a very polite way that I can't speak to you much now; as I am sitting in meeting and shall make the payment as per latest statement.

As soon as I said "as per latest statement'; this lady went furious and started yelling on me. She bluntly accused me as a cheater / fraud and all the shits of this universe. I kept on requesting that lady to wait for another couple of days; as we are already approaching the month-end and amount is also not available with me currently. She kept on accusing me and started threatening me that she will start calling all my relatives and ask money on my behalf.

Such an unprofessional behavior of a Reputed Bank like HDFC is not appreciated and calls for a Legal Action against this employee / Bank. Due to this frustrating discussion with that lady; I lost a very important business deal for today; which should be compensated in Full...


Best Regards
Gajendra Singh
+919818886438
Customer ID of HDFC Bank: 53586709