I have previously communicated that I do NOT WISH TO CONTINUE my subscription. The product may work well for some people but does nothing to assist my condition. I have had no complaint with the service you have offered me to date.

Please note, I do not wish to receive the product, I do not wish to receive a newsletter, I definately DO NOT WISH TO HAVE ANY FURTHER DEDUCTIONS FROM MY ACCOUNT. Please ensure that your records are immediately amended to show that as of this date (30 Dec 2018) I want no further contact or service from Healthy Back Institute.

Should you continue to take money from my account I will assume that your operation is fraudulent and will take steps to recover funds and ensure that your operation is clearly identified as a scam. Thank You.

Ralph Jordan

Pls cancell all subscriptions and direct debits finding it very hard to get acknowlegement of this on line and email im in australia

I am being charged for items I did not order I called customer support and have been holding on for over an hour
I live outside of the united states this service is terrible I want my account to stop being charged and they have no authority to take out money from my card this is fraudulent

Ordered this in January and after taking for a couple of days developed terrible itching so stopped taking. Went on line to see if others had issues and appears to be a scam to which I'm embarrassed. Called immediately and cancelled EVERYTHING!!!
This is where the scam starts. I said I wanted EVERYTHING cancelled, newsletter, heal & soothe, everything & was told it was. There would be no more taken from my acct.
Noticed today they debited my acct another $14.95, which they've been doing since January. Yes, $14.95 for paper not even product.
Customer service was as rude as expected when I asked for a refund for things cancelled. Said it was MY FAULT as I only cancelled the product not the newsletter. Told her she was mistaken as I was very clear about the word everything.
Seemingly trying to intimidate, doesn't work with me, said all calls are recorded and she could pull it up. Said go right ahead as I know exactly what was said.
This is a big scam just to get your CC # to debit every month. Called my bank and the only way to stop these is to change your card.

Hi Lisa 36,
I really truly apologize that you find our ordering system antagonistic and confrontational!
All of our customers that are offered an additional product such as a free 30 day trial of our newsletter has the option to either decline or accept the presented offer. The billing terms for the presented offer is clearly listed before you add the presented offer to your existing order.All we ask is that if further issues/shipments are not wanted we be contacted within 30 days so we can stop the billing/shipments - this is clearly stated along with the billing terms as I mentioned above before you add to your order.
The Healthy Back Institute would never charge/ship a product that a customer had not included with an order.

If you have any questions or concerns please let us know and we'll be happy to assist you!

Hi Lisa 36,
I really truly apologize that you find our ordering system antagonistic and confrontational!
All of our customers that are offered an additional product such as a free 30 day trial of our newsletter has the option to either decline or accept the presented offer. The billing terms for the presented offer is clearly listed before you add the presented offer to your existing order.All we ask is that if further issues/shipments are not wanted we be contacted within 30 days so we can stop the billing/shipments - this is clearly stated along with the billing terms as I mentioned above before you add to your order.
The Healthy Back Institute would never charge/ship a product that a customer had not included with an order.

If you have any questions or concerns please let us know and we'll be happy to assist you!

They offer a free book, just pay shipping. WATCH OUT. If you order it they charge the shipping charge and then start this 19.95 a month charge for a tiny newsletter. They saidIi agreed to that! The say they will cancel future charges but wont go back and refund their unauthorized billings they made. I went back to website www.losethebackpain.com refilled in an order and it didnt say anything about agreeing to this charge.<br />
<br />
They also go by LIVE PAIN FREE, the title of newsletter and webiste is www.losethebackpain.com<br />
<br />
CAREFUL...RUN! Just yet another scam.

I ordered the "Rub on Relief" three times already, mainly because I keep giving it to my friends to try. My left knee was in extreme pain for 10 years. I tried chiropractors, massage therapists and bought about 10 pairs of orthopedic shoes for $500.00 per pair, but nothing worked. I hated myself almost immediately when I ordered the Rub on Relief because I thought there was obviously no way it could possibly work. After all, how can something that you apply topically take away arthritic pain under a knee cap? However, imagine my surprise when I received the stuff and applied it and almost immediately it worked and the pain went away. I kept applying it morning and at night and it continued to work, although I was in denial for the first week or so thinking that I was imagining it, or the weather changed or whatever. I have used it now for over a month and I continue to be pain free and I am now trying to reverse the "gimp walk" that I have developed to try and lessen the pain I had in that knee for 10 years. I am finding that I am relaxing the knee while walking now, mainly because I am not in constant pain. So I don't know about all these other things these guys are doing to bug people, but they are my heroes at the moment. I have had positive feedback from the half dozen other people I gave this stuff to, to try it. It seems to work for everyone so far, and they all are planning to order it asap. So if I were you and you have arthritis based pain, I would definitely not hesitate to try this Rub on Relief stuff, because it totally works!