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Hendrik

South Africa

Consumer complaints and reviews about Hendrik

Hendrikmatthee Send email
 
Sep 14, 2017

Provident fund

I can you please see to our problem
On the 6 april 2017 we ofernight my documents and we phone a week later and they said that they received it and it takes up to 4-8 weeks and on the 28 april 2017 we received the following letter.They need my bank account and they need my tax number.On the 7 July 2017 we email it to Tobogo Mashaba and we phoned him the next day and he said he received it every thing is in order.I phoned every week 2 to 3 days n week and then he said there was n dely in the system and then again we phoned they said the paper work is sent to sars to take there moneys and then we phoned again after a week and Tobogo said that every thing is in order a have to wait 24 to 48 hrs then a wil received my money on the 17 Aug 2017 a phoned he said there are a problem with my paper work they cant see my bank details a need to go to the bank and they have to filed in the MANDATE FOR PAYMENT OF BENEFIT TO BANK so a went to the bank did the paper work and fax it to Tobogo fax number 0866307973 i faxed my bank statement my id and the mandate form.i phoned Tobogo on the next day and he said he received every thing in order i have to wait n week and then i wil received my money on friday and stil nothing.i phoned monday but the electricity was off and i anderstand.so on 13 sept 2017 and then he Tobogo said it wil take a another week.please can this be sort out a have to pay rent and see that my family get food.since april up to today no money. Phone me on 062 611 7060.id 760303 5010 085

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