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Hess Gas Station

United States,
Florida

Consumer complaints and reviews about Hess Gas Station

Kevin Great Send email
 
Mar 24, 2012

very rude cashiers

when you come inside the store as you getting ready to walk up to the counter to buy lotto tickets and scratch-offs there are this young female cashier that wears glasses would always say what what what do you want with a straight face. I would respond holding my composure not to get upset from her rudeness. I ask i would like to buy some scratch-offs and a couple of quick picks. she said no i can not sale any more lotto scratch-offs. I said why it is just turning 9:00pm and this would make the third time i came inside this gas station around 9:00pm and could not buy any lotto. she responed saying the shift is changing now so no lotto for tonight here at this store. Then i ask what happen to 10:00pm was shut off time for lotto and scratch-offs. Then the other cashier responded saying it is only like this on weekends.I said that is not true because i have came on week days around 9;00pm and it is the same old things that goes on at that store. Im very unhappy with HESS GAS STATION... I hope a store MANAGER handle these problems.
Intotrouble Send email
 
Mar 24, 2012

very rude cashiers

it take less then five minutes to do shift change on lotto & lottery and able to sell immeidiatly there after. At my partictular store we only close lotto & lottery about 15 minutes before we close @11:00.

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