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Hilton Garden Inn

United States

Consumer complaints and reviews about Hilton Garden Inn

sherylberrendes Send email
 
Apr 8, 2015

Screamed at

On March 3rd I sent this email and then the reply is below confirming a wedding show taking place at the Hilton Garden Inn here in Springfield Illinois.
"Hi Niveesha! I am in the wedding group Springfield professional wedding vendors with It Works and I am interested in having a booth at your wedding show!
This sounds awesome and look forward to talking to you ,
Thanks


Niveesha Hill <[email protected]>
Mar 5

to me
Ok, I have you listed. This is all you need to do to register!

Thank you"

Today I get another email asking for a bio. I send it in and then get a reply back of this

"From: Niveesha Hill
12:52 PM (4 hours ago)

to Stacy, me
Hi there!

For the Hilton Garden Inn wedding showcase, we are keeping it strictly wedding related (i.e. DJ service, event designs, tuxedo and wedding dresses etc.). I understand that this is a beautifying treatment, but having discussed this with my Director of Sales it is unfortunately not something we can include in our wedding showcase.

We thank you so much for the information and apologize for an inconvenience that this may have caused. "


And yet that isn't all of it - I posted the email on the wedding vendor site because I was disappointed that I was asked and then unasked to go. I then I get a phone call from Stacy Hamlin SCREAMING at me to take it down calling me unprofessional etc. I finally had to tell her I was hanging up because she would NOT stop! She then sent me an email on facebook and then she blocked me before I could reply back.

I expect immediate response from this. I am a business owner in this town and do not appreciate your company calling and screaming at me when it is you who told me I was in and then out of a wedding show.
You may reach me at 217-741-2457
or email me [email protected]
Respectfully
Sheryl Berendes

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