do not shop this store for special orders! we special ordered a front door, cost 3k with installation. the door was not what we ordered. when we went to the store the employee told us the door is shipped from jen-weld to the installer, that was a lie, the installer told us he picked up the door from home depot on liberia. the glass was wrong on the side light and the wood was the wrong color in places. now you would expect some sort of customer service when your special order is wrong wouldn't you? wrong! ms. oseo called two days after the debacle to say that they would expidte the door which means waiting another month, we must have different definitions of expidite since that was the same time period we waited for the door the first time. the only assurance we were offered about anyone checking to be sure the second attempt at the door is correct was for us to come to the store to inspect the door before it is sent out for installation in may. can you believe that? home depot will not inspect an expideted special order to be sure it is correct after the vendor shipped an incorrect door they are making that my responsibility. i am not their employee, i have already lost a day of leave for their first f*ck up and now they want me to inspect the door before they waste another day of my leave. save your friends and family from this store's incompetence. the only party that hasn't lost anything in this transaction is home depot and they are treating us with complete disdain. if you want customer service or quality assurance this is not the place to shop.

At the brush ave home depot in the bronx. The manager that is in charge of the lot. She got in my face and called me a dumb bitch over parking..Everytime i see her she say distespectful things I dont think that she should be a manager. She needs anger management asap. Im a very known customer at this home depot. Customers should be well respected by home depot staff. Thank you.