Submit a Complaint

Homehoice

South Africa

Consumer complaints and reviews about Homehoice

actutu Send email
 
Mar 21, 2022

DebiCheck violation

I made a debicheck of R500 with homechoice on their online portal in February to start deducting at the end of February. I was shocked when they deducted R1224.86 off my account and when I complained about it, I was told that the account was no longer handled by them and that I should call this number 0315384000 to sort the matter out. I called the number and no body answers the phone. I was given a second number which is the company legal team 021 6801021, again I called and called and no one would pick up the phone. I then emailed homechoice complaining about their service and I got a response from a person named fawzia marcus on the 03/03/2022, who said I would get a call from their legal team department and till this day no one has called me and nothing has been done to rectify this debicheck. I can not afford to pay R1224.86 on this account as I am still tight financially and have other responsibilities. Can you please assist?

My account number is
299682051

Regards,
Acwengile Tutu
0623464014

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username