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Hotel Acropolis select Athenes Greece

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Consumer complaints and reviews about Hotel Acropolis select Athenes Greece

jvdbb Send email
 
Jan 19, 2016

Hotel booking cashed, never sent to the hotel

I paid the booking, you never sent the reservation to the hotel
How a company like yours ( Getaroom.com) can just finalize a booking, cash the money and NEVER forward it to the hotel?! I am flying to Athenes soon, the city is fully booked and hotel Acropolis Select NEVER got your confirmation. Am I supposed to sleep at the airport? For the one time I don't book with Booking.com, be sure it will teach me a lesson and i'll never come back to you.


US$  ReservationsYour reservation is confirmed, and is paid in full. Confirmation Number: R493228175 Thank you for using Getaroom.com!Reservation Details: Cancel this Reservation  Email this Reservation  Please Print for Your RecordsTotal Charge:$57.29Check-in:Saturday, Jan. 23, 2016Check-out:Sunday, Jan. 24, 2016Adults:2Acropolis Select Hotel 37-39 Falirou Street, Koukaki Athens, 117 42 GRYour ReceiptAcropolis Select HotelGuest(s)Jasmine Van Den Brandhof-BArriveSaturday, Jan. 23, 2016DepartSunday, Jan. 24, 2016Adults2Room(s)1 Standard + Breakfast SpecialRates per RoomRoom 1: Standard + Breakfast Special (Jasmine Van Den Brandhof B - 2 adults, 0 children)Preferences (not guaranteed)Beds: Smoking:Saturday, Jan. 23, 2016$53.80Costs & FeesSubtotal$53.80Tax Recovery Charges & Service Fees$3.49Total$57.29Payment InfoPayment MethodVisaCard Number************4779Amount Charged$57.29
Acropolis Select HotelBilling AddressNameJasmine Van Den Brandhof-BenAddressKraijenhoffstraat 173Amsterdam, 1018RHPhone+31 640961416Cancellation PolicyEach room in this reservation is subject to the hotel's cancellation policy which is: Cancellations before 01/21/2016, 10:00 PM (Europe/Athens) are fully refundable. Bookings cancelled after 01/21/2016, 10:00 PM (Europe/Athens) are subject to a fee of 1 night's room and tax. There is no refund for no-shows or early checkouts.Booking Ref. Number839
jvdbb Send email
 
Jan 19, 2016

I paid the booking, you never sent the reservation to the hotel

How a company like yours can just finalize a booking, cash the money and NEVER forward it to the hotel?! I am flying to Athenes soon, the city is fully booked and hotel Acropolis Select NEVER got your confirmation. Am I supposed to sleep at the airport? For the one time I don't book with Booking.com, be sure it will teach me a lesson and i'll never come back to you.


US$  ReservationsYour reservation is confirmed, and is paid in full. Confirmation Number: R493228175 Thank you for using Getaroom.com!Reservation Details: Cancel this Reservation  Email this Reservation  Please Print for Your RecordsTotal Charge:$57.29Check-in:Saturday, Jan. 23, 2016Check-out:Sunday, Jan. 24, 2016Adults:2Acropolis Select Hotel 37-39 Falirou Street, Koukaki Athens, 117 42 GRYour ReceiptAcropolis Select HotelGuest(s)Jasmine Van Den Brandhof-BArriveSaturday, Jan. 23, 2016DepartSunday, Jan. 24, 2016Adults2Room(s)1 Standard + Breakfast SpecialRates per RoomRoom 1: Standard + Breakfast Special (Jasmine Van Den Brandhof B - 2 adults, 0 children)Preferences (not guaranteed)Beds: Smoking:Saturday, Jan. 23, 2016$53.80Costs & FeesSubtotal$53.80Tax Recovery Charges & Service Fees$3.49Total$57.29Payment InfoPayment MethodVisaCard Number************4779Amount Charged$57.29
Acropolis Select HotelBilling AddressNameJasmine Van Den Brandhof-BenAddressKraijenhoffstraat 173Amsterdam, 1018RHPhone+31 640961416Cancellation PolicyEach room in this reservation is subject to the hotel's cancellation policy which is: Cancellations before 01/21/2016, 10:00 PM (Europe/Athens) are fully refundable. Bookings cancelled after 01/21/2016, 10:00 PM (Europe/Athens) are subject to a fee of 1 night's room and tax. There is no refund for no-shows or early checkouts.Booking Ref. Number839

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