The sales agent Chris (if that's her name) confirmed several times that the deal is 1 voucher per person per night in any hotels available with them. I asked if I need to pay any extra. She said NO. After I have received the vouchers, it took me awhile before I could managed to contact their admin department for booking. Cathleen, the reservation manager then told me otherwise that I have to pay $1000+ for a booking in an apartment for 2 nights. This is really a rip off. I am making a complaint to Office of Fair Trading.

I am abit worried about this company aswell. I paid money and was told that the hotelbooklet was out of stock due to printing delays. I tried to ring their information number 1300 850 660 and got a recorded message which played 3 times and then hung up. I tried to email [email protected] and the message was sent back as unrecieved. Unlike the previous I was told we needed to pay for 2 meals a day and considered that cheaper but was unaware there was a minimum spend. I will be emailing fair trading

Scam.Thanks guys I just took him for ride and waste nearly 30 minutes of their time and i really enjoy. Biggest scam.

I had similar experience.
When they told me the deals over the phone, they never mention that I have to pay for the meals to get the complimentary accomodation. Instead, they confirm with me several times the meals are free. When I disputed the deal when I received the voucher, and request to listen to the recorded voice conversation, their complaint department refuse to do so.
Gabes comments were very useful regarding the minimum spending on food $185. It is a condition never specified anywhere and it is up to the hotel to specify, so it can be any amount.
Any victims should submit applications to the Fair Trading Tribunal, get Hotel Bargains to specify the minimum spending on food in the deal so there is no hidden conditions.
If Fair Trading is useless in solving your application (I find them useless and not very helpful that is the reason why we have so many scam): for those paid by credit card, dispute the transaction through the bank, because Hotel Bargain need to submit proof that they have the customer's approval before charging. If the recorded voice conversation proof that they are misleading, you might be able to get your money back that way.

I had a call from them tonight and was very tempted as I am planning a family trip to Melbourne later in the year. The woman became very pushy and I felt quite pressured. I eventually put her off and then I called one of the hotels that she had mentioned and they informed me that yes they would honour the vouchers, but the requirement is that we must spend a minimum of $185 on food and beverages for each night! That's one minor detail the woman neglected to tell me! I can only assume that other hotels would have similar stipulations, in which case, you might save on the accommodation, but food and drinks at that rate is much more than we would normally spend, plus we would miss out on trying the many other good restaurants available (and there's no shortage of great restaurants in Melbourne, and much cheaper!).
Regards, Gabes

Hey,
This is not a spam at all,
Some buddy is trying to Spoil the reputation of this company
and the call u receive from the agents are 100% genuine so
please respond them show your interest and buy the package as well as save 1000s of dollars
regards
Deav Richards

Hi
I just had a call from them and the ABN provided by them was 63964521297, I had a search and it is valid ABN.
If it is going to help you here is the web link:
http://www.abr.business.gov.au/SearchByAbn.aspx?SearchText=63964521297
They told me that the vouchers are twin share per room per day and the catch is you have to purchase 2 meals a day from the same hotel

Thank you
Tony

BEWARE OF HOTELBARGAINS.COM.AU - The telemarketers confuse older customers not explaining the offer to them properly so that they are able to understand and make a decision. They will avoid certain questions and wear the customer down with talking about all the so called benefits and not telling them about small print. You are not able check out how it works properly until you have paid because full access to their website is restricted, anyone with something to hide does that for a reason. They only have one number the so called booking line and when you do call it and eventually get through you are told that there is no customer service number, the woman i spoke to, Kathleen, said she was the manager, of what she refused to say, she was not helpful, would not listen to reason, talked over me and was down right rude, she eventually hung up on me. The company does not hold an ABN or ACN, they do have a BN i was told this is all they are required to hold under QLD law, they will tell people that are swaying to look at it to help reassure them the company is legitimate, which it is not. If you also look at all the positive comments written about this company on this and many other websites none of them are written in correct English, all in broken english, that should also explain a lot. Do NOT do business with this rip off merchant, if you have any complaint they will not listen and you will do your money. I am taking my matter further and have contacted the Office of Fair Trading in QLD and am contacting the media to fully expose this company. Watch this space.

I am also one of the victim can you please update I did paid them my hard earn money as well...please write me on [email protected], if you find any way to overcome this situation...