The last (final), time is used Hotwire was the last straw. I stayed in a low-rated hotel that had a 'fridge in the room. Service was good, and the area was safe. In order to stay in the region for a few more days, I booked a higher rated hotel that offered a rather dangerous location, awful customer service, and a tiny room with no 'fridge.

I received an email from Hotwire to write a review on the last hotel, but the email would not open properly, on 2 different PCs; they said that they would post my review if I write them directly, yeah, right. There is more than one way to book a hotel online...