I was diagnosed with a debilitating disease 13 years ago and now a possibility of having MS, I have been on pain medication all those years. I came to Baltimore, from Nevada last October and have yet to be treated as, anything but a drug abuser by Humana. I have been looking for a Primary Care Dr and a Neurologist or NeuroSurgeon to take over my well being and care. I found one then had to go to the other side of the state to stay with my daughter who was having my first grandchild and was taken on an emergency, anyway I had to see a Dr on her, side for one time and when I went back to my Dr I brought the paper work, after 6 months of seeing my Dr and being on a regular schedule and back to a functional life,HUMANA DECIDED TO CALL MY DR AND TELL HIM TO STOP SEEING ME ,THAT I WAS DR HOPPING....I DO NOT DR HOP AND WORST OF ALL MY ILLNESS SENDS ME TO TGE E.R AT LEAST TWICE A YEAR, THAT THEY SAY IS THE SAME THING AND GOD FORBID YOUR MEDICINE DIDN'T WORK THEY SWITCH YOU BECAUSE THEN HUMANA GETS TO PLAY DR ABD SAT WHETHER U CAN HAVE IT. NOW IM IN SEVERE PAIN,CANT EAT,CANT SIT DOWN OR STAND FOR ANY LENGTH OF TIME, I COULD DIE BUT HUMANA IS NOT WORRIED THEY THINK THEY ARE HELPING ME BY REPORTING ME FOR BEING AN ABUSER THAT I AM NOT, EVERY BLOOD TEST SHOWS THIS,A HAIR STRAND TEST ALSO SHOWED IT.. NOW BECAUSE OF THEM I'LL OUT OF MEDS AND A DR..I WANT TO SUE THEM

I don't understand the logic behind my situation. Was scheduled for a physical however 2 days before I cut myself on a saw. Being that I hadn't had a tetanus shot in several years I needed one. Humana is so screwed up, I was told the claim needs to go to medical not pharmacy. Pharmacy said the claim is medical??? After being on hold for over 40 min... I called back and then was told that I had to submit a claim form along with the receipt that I paid the Dr, however they would not pay for the administering of the shot???? So in essence any time I get a shot they wont pay for it to be administered. In all the years I've had insurance I have never heard of this stupid explanation. In addition they also said it probably won't be paid. Be very careful what you do, there is no one that can give an intelligent answer, it just goes back and forte, and be prepared to stay on hold.

Humana rejected me from being a patient and they already had deducted $172.84 on 10/28/2014 and it was refunded on 11/18/2014. But on 11/6/2014 they deducted $178.74 which has not be returned to me. I've tried for 3 day to get my refunds. How can they get away with this? It is STEALING because mistakes should be taken care of immediately..but Humana doesn't seem to be aware of the error and I can seem to get an results form anyone...Please HELP me. They did not have permission to remove that money from my bank account..Sylvia Nam 94-703 Kime St. Waipahu, Hawaii 96797 PH: 808 2946573

My 85 year old mother had a compression fracture and was still feeling pain. They took an x-ray and as it turned out the compression fracture was healing well from the Kyphoplasty. However, she now has a slipped vertebrae and is in pain. The doctor suggested a cortisone shot. However, they could not give it to her without authorization from Humana. So I asked the doctor how much the shot would be out of pocket. They told me $1300.00. So instead of being able to get the shot we have to wait 5 days while my 85 year old mother is in pain. Congratulations Humana, you are not in the business of patient care, but greed