Kimberly Gehrke loan officer at Aurora IL, she was horrible. Her way of communicating throughout my whole process to obtain a mortgage loan was so horribly gone wrong. See I was working with a differ bank and was already pre-approved but they referred me to Kim because she would take care of me and would approved me for closing costs, which she did... but had me back and forth with papers to send to her, to sign the mortgage application, pulled my credit TWICE! Saying all I need is this type of Gross income, verified my job and hours and that would be it to obtain my loan. I gave her all she asked for.. until now..Case closed and moving from this bank. I would NOT suggest anyone go to Kimberly. very unprofessional. So much waste of time and effort