This agency has been calling my voicemail and leaving messages to the point of interrupting me at work, a new job, and being downright rude when I explained I am already working with a debt reduction agency and that they will be making arrangements for my settlement as soon as I am able to begin receiving checks from my new employer.

I recommend they be reported to the better business bureau for harrassment practices that are illegal. I shall now send them a Cease and desist letter, and if they do not honor this I will have a lawyer contact them for their violations of my privacy.

The manor in which they spoke to me is rude and irresponsible.

They can lick my azz

On July 5th, I had emergency surgery. That same day, while coming out of anesthesia, I made the mistake of making my house payment, but unfortunately to the wrong account. I used my banks bill pay option, and the account I erroneously selected was an account of my husbands, to which my name is not attached. When I contacted my bank, I asked if there was anything I could do. I was referred to the credit card company, and it referred me to a collection agency - IC Systems. I have tried to explain my situation - I was drowsy from medications and only wanted part of my payment back so I could make my house payment. My husband did not know he had been sent to collections by the credit card agency because it still kept billing us. Trisha - the CSR passed me on to her supervisor Mason, who within 30 seconds said, "There is nothing we can do". I then asked to speak to his supervisor Tim. I have left Tim several voice mail messages, to which I have not received any response. I just called again today 7/18/11 - only to get transferred to Mason, again! And again he said that there was nothing IC Systems would do. According to Federal law, I asked them to never contact my husband again and to consider the account paid in full. I will also send a letter in writing, certified mail, so when my husband is contacted again, we can sue for $1, 000 (each time). I have never worked with such horrible people before. John Erickson, president and CEO and Barb Erickson, Chairman of the Board, should be embarrassed at the horrific quality of employees they have.

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