I applied for my maternity benefits on the 09th February 2017,after 35 working days there was still no response and when I called I was assisted by Jusleth who told me I'm registered under two companies on the same date of employment.She went on to further say they require a letter a letter from the company I denied working for which is Ester Lauder company whereas I'm employed by IChoices since from the 07th October 2015.

I did receive that required letter and faxed it through to fax that I was given by Jusleth.Since then when I call its either when I call I'm being told that the systems are offline.

I called in on the 05th July 2017 and spoke to George as he told me Jusleth was busy on another line.George assured me that they received the letter I faxed through and will forward the query to his supervisor as the case is long post dated and the supervisor will call me bfore COB that day,To my greatest surprise no one called and I called in again today and spoke to Jusleth who rudely told me that they are offline and that I should send their supervisor an email which I blatantly refused .

Do these people know what they are doing there or not,because I have debts to pay as I had no form of income .

Someone here is incompetent and I need to be assisted as soon as possible.

Regards
Sarah
073 300 2478