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ICICI Pru Guaranteed Savings Insurance Plan

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Consumer complaints and reviews about ICICI Pru Guaranteed Savings Insurance Plan

Sadhna Sharma Send email
 
Feb 27, 2012

Unethical and unproffessional apporoach to trap / behavior with the customer

PROPOSAL / POLICY NO: 15105511 / 15698404 / 15103638 FOR ISSUANCE OF POLICY (ICICI Pru Guaranteed Savings Insurance Plan)

To,

The ICICI Prudential,
K-3, Brahm Dutt Tower,
6th Floor, Sector-18, Noida

PPROPOSAL / POLICY NO: 15105511 / 15698404 / 15103638 FOR ISSUANCE OF POLICY

Dear Sir / Madam,

We shall request you to take note of the following facts:

1. Check Number 649984 dated (cleared on 18-02-2011) for Rs. 25000/- drawn on IDBI bank Account No: 901104000096885 was personally collected by R. K Singh (Mobile: 9312571719), who pretended himself as ICICI Manager.
2. Other formalities like various test and examination was carried out at the specified lab at New Delhi However, results were not made available by the lab to us. Immediately after the examination at the lab, this was communicated to R. K Singh.
3. After considerable time, ICICI issued a Check for Rs. 4188.00 with a pretext that some formalities were not completed at our end but not clarifying the details of pending formalities. Also we confirm that, neither the check, issued by ICICI, has been got encashed by us nor going to encash the same at any point of time.
4. R. K Singh, when contacted, was absconding and not receiving the calls at his Mobile: 9312571719 however, one fine morning somehow, he was caught when he received a call from me, dialed from a different number altogether.
5. R. K Singh was then made aware of the above development by the time validity of Check, issued by ICICI got expired and another Check for the same value was personally got collected by R. K Singh to get the other formalities completed for issuance of policy.
6. On the same day, Check Number 693217 (cleared on 06-07-2011) for Rs. 4188/- drawn on IDBI bank Account No: 901104000096885 was again personally collected by R. K Singh on the same day
7. Thereafter R. K Singh is again absconding and not receiving the calls at his Mobile: 9312571719

In the light of the above facts, I shall request you to refund us the total amount paid to ICICI amounting to 29188 (Rs. Twenty Nine Thousand One Hundred Eighty Eight only) with interest and close this on as is where is basis without further discussion in this matter.

Account Payee Check must be issued in the name of SADHNA KUMARI or may be got transferred directly to IDBI Bank Account No: Account No: 901104000096885.

NOTE: In case ICICI has any reservation in paying the interest, I am ready to forgo under duress and you may just pay the principal amount.

Thanking you,

Sadhna Kumari
SFS Flat No: 15-F, Sector-7,
Jasola Vihar, New Delhi – 110 025
E-Mail: [email protected]
Ph: 011-29944705 / 901-344-2610 (Cell)
996-826-3659 (Alternative Cell)
Encl: Photocopy of IDBI Passbook indicating
ICICI Prudential Send email
 
Feb 27, 2012

Unethical and unproffessional apporoach to trap / behavior with the customer

Dear Ma'am (Sadhna),

We understand our representative has contacted you and resolved your concerns to your satisfaction. Accordingly an email communication has been sent to your registered email address.

In case of any further assistance, please contact us on our toll free number 1860 266 7766 or write to us at [email protected].

Regards,
ICICI Prudential Life Insurance

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