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idea village

United States,
Florida

Consumer complaints and reviews about idea village

bardharp Send email
 
Jul 14, 2020

cannot contact company

Placed this order 7/5/2020
Item Description Quantity Price S&H
SH One time $3.99 shipping and handling fee 1 $0.00 $3.99
CFGWFPB Copper Fit GuardWell Face Protector- Set of 2 - Blue 2 $19.99 $0.00
CFESSM 2 Pairs of Copper Fit Energy Socks - Black - S/M 1 $19.99 $0.00
CFESLXL 2 Pairs of Copper Fit Energy Socks - Black - L/XL 1 $19.99 $0.00

Sub Total $79.96
S&H $3.99
State Tax $0.00
Order Total $83.95

Sent an email 7/10/2020 to confirm to [email protected] - got this: Hello "my email",
Thank you for your email. We have received your message and it is being handled by one of our agents. Please expect a reply shortly. Thank you.

Obviously and auto-reply. I have heard nothing to date (7/13/2020).

Called 866 304 4199 and have been on hold 25 minutes now. A message comes on every minute saying "to check the status of your order use www.customerservice.com 24 hours a day" - the web address is inaccessible.

I will cancel this order and tell my credit card company about this fraudulent representation. They will refuse the charge.

Someone just picked up the phone call, and hung up. 30 minutes waiting!

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