I have been doing business with Ideal Image since 2018.

I have bought and paid for a brazilian, mustache, chin and underarm treatments that have not been completed due to other personal reasons and covid.

I have one treatment that is not fully paid for and is owed a back due balance due to losing my job and cannot afford the monthly payments currently or can pay the back payment as I lost my job August of 2021. This specific treatment is for full leg (both).

My problem is, they will not continue or finish treatments of what has been paid in full for due to the one treatment I am unable to pay at the moment. I have talked to the Fox Point, Wisconsin location where I get my treatments and they stated when there is a past due balance, they cannot schedule. I talked to customer service and was told the same thing.

Now, there is some way I am sure to get around that and they're just not going to do it.

I feel that I have been ripped off as my paid treatments cannot be finished and I have spotty hair growth which is embarrassing when it grows out.

I feel I should be given a refund for the treatments that have been paid for. These treatments all have a lifetime touch up guarantee but I can't even get the actual treatments done to a past due balance of a treatment area that I am not asking to be treated. I just want what I paid for to be completed until I can pay for the treatment I am behind on.

I want a refund of treatments not finished for my brazilin, face and underarms and my contract cancelled for my legs.

I have been doing business with Ideal Image since 2018.

I have bought and paid for a brazilian, mustache, chin and underarm treatments that have not been completed due to other personal reasons and covid.

I have one treatment that is not fully paid for and is owed a back due balance due to losing my job and cannot afford the monthly payments currently or can pay the back payment as I lost my job August of 2021. This specific treatment is for full leg (both).

My problem is, they will not continue or finish treatments of what has been paid in full for due to the one treatment I am unable to pay at the moment. I have talked to the Fox Point, Wisconsin location where I get my treatments and they stated when there is a past due balance, they cannot schedule. I talked to customer service and was told the same thing.

Now, there is some way I am sure to get around that and they're just not going to do it.

I feel that I have been ripped off as my paid treatments cannot be finished and I have spotty hair growth which is embarrassing when it grows out.

I feel I should be given a refund for the treatments that have been paid for. These treatments all have a lifetime touch up guarantee, but I can't even get the actual treatments done to a past due balance of a treatment area that I am not asking to be treated. I just want what I paid for to be completed until I can pay for the treatment I am behind on.

I want a refund of treatments not finished for my brazilin, face and underarms and my contract cancelled for my legs.