I can't believe I am leaving a good review on a complaints site but when I saw some of the things being said, I just had to. I have been going to the Ideal Image in Winston Salem for over a year now and I have told everyone I know how great Ideal Image has been for me and how it has changed my life. I don't see how the location I go to in Winston Salem could be so different than the other ones I have read about here, so forgive me if you really had a bad experience at your location. Here is my experience- Last year on Valentine's day I realized I was alone and I didn't want to be but I never even wanted to be close to anyone because of my facial hair. I went in for my consultation in February 2011 and it was the first time I could actually talk about the hair on my upper lip and neck with someone. I met with Rachel, the consultant there and felt like I had known her forever. I cried when I started talking about how embarrassed I was that she had to look at the hair to know if the treatments would work for me. She made me feel so good, I actually remember feeling like a weight came off of me when I let her look at my face under a light. She told me that from that day on, my hair was her problem, not mine- and that made me cry more. I got my first treatment that same day and ever since, I can honestly say I feel like a girl again. I am dating a wonderful man and just got engaged at Christmas. I don't think i would have felt good enough about myself until those women at Ideal helped me realize I am worth it and that I should love myself enough to let them help me. My life is different now. The treatments work. I didn't want to get my hopes up too high because I didn't want to be sad when it didn't work, but it did and I feel responsible to tell anyone coming to this site what Ideal Image has meant to me. (and- they always have my favorite soda waiting for me when I get there... Diet Dr. Pepper- hehe- How many other places do you know of that treat you like that?).

I can't believe you're posting a compliment on a complaint board either. Derp. It will show as a complaint when someone does a google search of the company.