When I came in to the office for my consultation, the staff at the front were so welcoming and friendly, I was immediately at ease. Stephanie, the consultant, introduced herself and took me on a tour of the center. She was very warm and friendly, sharing her personal experience with the treatment and even showed me how smooth and hair-free her legs were! I was very embarrassed about my own areas since they were so personal that my own family didn't even know what I was going through. To my humiliation, the hair on my upper lip and chin had gotten so out of control that I had been reduced to shaving my face like a man! I would lock the door to the bathroom so no one could discover my horrible secret! Stephanie made me feel very comfortable with the process and explained that these are very common areas for women. The part that was most encouraging was finding out that I would never have to grow the hair out and I would be hair-free through most of the process!