Submit a Complaint

IDROLABS Ltd St Michael

Australia

Consumer complaints and reviews about IDROLABS Ltd St Michael

Helen Ortado Send email
 
May 18, 2016

Unauthorized charges

I submitted a free trial of 2 skin products and authorized to pay postage only 1 week later I was charged $151.69 plus another transaction fee and $127.13 plus $3.81 transaction fee. I would call this fraud. I have cancelled my credit card and disputed charges. Hopefully this will be reversed. The company name is Idrolabs Ltd St Michael and LSA Health & beauty St Michael.
velpaj Send email
 
May 12, 2016

unauthorised withdrawll

money taken from my account without my consent i only ordered the free trial and paid postage i have had to change all my details and put a complaint in to the bank i am a pensioner give my money back will send back items [
Loulou Send email
 
Mar 31, 2016

Idrolabs Accessing my credit card without my sanction

I apparently ordered a free trial costing only the postage!! Apparently I ordered a trial on 2 products Which I never received and were sent out on seperate dates!! Then I have charges of $148.84 and $129.50 and another for $60.64!! They have now cancelled my subscription as they were unable to put any more onto my credit card due to it being maxed!! (Thankfully) then I rang the Australian No. Provided on this cancellation email I told them I had not received any products from them and he only told me one product name I had supposedly orderd. He then told me 2 postal tracking No.s. Which I will follow up. But then when I challenged him again he said I would need to pick the product up??? Where from? Who from? By this stage my blood pressure was at a dangerous level and I hung up on him!! I want my money refunded oh the $60 .64AUD charge he told me was an overcharge of $41.98USD when I checked my statement the charge in USD on my card was $46.09???
trottz Send email
 
Mar 29, 2016

idrolabs ltd saint michael

advertised product on free trail postage only $14 my visa has just been debited with two amounts $170 $140 I did not give authority for these charges
Kirsten Ripper Send email
 
Feb 27, 2016

Unauthorized access

I have just been debited $155.00 and $130 for a trail that was meant to be $5 each.
I just spoke with custom service and was told that, that was the conversion rate from US dollars to Australian dollars.
I was also told that it was only a free trail for 14 days and that if I did not cancel after 14 days that I was billed the full amount.
What bullshit!!
Can anyone suggest where to go to take this further??
Crazymum0438 Send email
 
Feb 26, 2016

Company details

I have located the number and the emails address, called once again and emailed once again. Wanted to share so if anyone else wants to bombard them with "stop sending me your crap" messages please do.

Ph 1800059734 for Australia Only and email: [email protected]

Further info will be supplied in due course.

Jodie
Crazymum0438 Send email
 
Feb 26, 2016

Idrolabs

If anybody knows how to get out of this can they please share, I had previously been able to locate a customer service number and reported to cancel the crap that keeps on coming every month which I along with everybody else did not agree to, if anybody can provide direction as to how to escape from this scam I would greatly appreciate the tip, fyi, their prices are on the increase each month as well.

Jodie
Eibbed Send email
 
Feb 25, 2016

IDROLABS LTD ST MICHEAL

Unauthorized amount of $155.67 has taken from my account and must be reimbursed to that card immediately and no further withdrawals are to be made from any accounts held in my name bank authorities have been notified
Rhonda71 Send email
 
Feb 25, 2016

scammers

Omg free trial thats bullshit pls return my stolen funds......over 500 dollars ... 10ml bottle you scammers
no more Send email
 
Feb 25, 2016

Unorthorised access to my credit cards

On 2nd February I requested aTRIAL only for 1 product from Hydrolabs. I received TWO products. I was only supposed to pay for the postage, which was duly taken from my account.
On the 18th February I was billed $154.26 and International fee of $4.63
and a further $130.23 with an International fee of $3.91


I strongly request that you refund these monies to me and cease from taking unauthorised monies from my account.
aaolsen Send email
 
Feb 22, 2016

Fraudulent Charges

Report Fraudulent Charges on my Debit Card : 4239-5300-5130-7289 Name: Alan A Olsen

IDROLABS, Saint Michael. Amount $155.67

LSA Health & Beauty, Saint Michael. Amount $129.27

These are fraudulent debit charges that have not been 'authorized'.
Please cancel these charges and refund this money immediately.
We expect an immediate return of these unauthorized charges.
Thank You,
Alan Olsen
Susie295 Send email
 
Feb 21, 2016

Additional charges to my credit card

I made an additional order for a trial product and one other item, however there were 3 different amounts charged to my credit card on one day and another charge 7 days later. I do not want to receive any more charges or products.
sanzuuu Send email
 
Jan 30, 2016

Uncontrolled access to my credit card by others

U keep charging me money every month and I only put in for a trial so please stop taking money off me.
mussy hussy Send email
 
Jan 18, 2016

i want to stop this now

u keep charging me money every month and i only put in for a trial so please stop taking money off me
maxdunn55 Send email
 
Jan 11, 2016

Uncontrolled access to my credit card by others.

Google search shows it is a scam.

search: IDROLABS LTD St Michael
LSA Health
hyd tryhydrolyze
hyd bellaplex.com
bstknnow.com
corebodysupport.com
downrange ltd

My wife submitted a request for a $4.50 trial product on credit card 01 below and in my name a second trial for myself on credit card number 02. The cost has gone now to a total of $741 AUD. How do I stop this. The credit cards show debits from all the ones noted above.

Costs Card 01
$99.57
$99.57
$2.78
$134.63
$2.72
$1.45
$2.91
$2.91
$130.50
$7.11

Costs Card 02
$164.02
$47.42
$16.11
$6.40
$9.61
$7.05
$7.17

Total 741.93 when printed 12-01-2016


Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username