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Ikea
United States,
Connecticut
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Consumer complaints and reviews about Ikea
Rebecca Ivanoff
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Jun 9, 2018
Charged the wrong prices
I purchased an item on Saturday June 2 2018. I was charged 80.00 and the tag on the item on sale for 30.00. Item 202-145-71. This is why I purchased the items on this day. I went back to the store on Wednesday June 6 and they told me I was charged the correct price. I also was charged I showed them the photo but they still said it was 80.00 I was also charged 75.00 and the sale on that item 802-145-68 and it was on sale for 70.00 which they refunded me. I unfortunately did not take a photo of the other items tag but know that was on sale also but I have no proof. tried to call the 1(888)8884532 number but there was a wait time of over an hour.!!!! I contacted the customer support center and they told me they have no control over what the store charges. The tag clearly says 30.00. I feel I am being given the run around and this is not good customer service at all. Very disappointed about how I’m being treated by such a well name brand store.
[email protected]
Please let me know how I can get this resolved
Thank you, rebecca
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