I got scammed by one of the johor malaysia immigration officer at Kompleks Sultan Abu Bakar, Johor Bahru. He was wearing a tag with number J7153 ( i couldnt read his name on the tag, it was so long in small font size. It was Moh. Ainan or Ainun something). This happened on 10 March 2018, around 12am. I'm an Indonesian passport holder, and he made a fuss of me travelling back and forth malaysia 3 times within 3 months with tourist visa. I explained it was because i was planning a wedding and ROM in malaysia so of course i needed to travel quite often. Each trip never exceeded the maximum 30 days stay. Some even less than a week. So i know i didnt do anything wrong.

He kept my passport and asked me to go to the dark alley behind the office and asked for money or else he will keep me in quarantine. I was helpless because that day was saturday, so i couldnt ask for any indonesian counselors in johor to help me because office won't open that day. My husband paid him money 127SGD. Right after that, he handed us my passport and apparently it got the entry stamp already. This means he knows he didn't have any reason to keep me and already gave the approval entry right away at the counter. He just wanted money

I tried to capture him for evidence with my phone secretly but he noticed and brutally PUSH ME and SNATCH my phone off me. He then deleted all the pictures on himself on my phone.

We missed our bus and needed to stay at the bus terminal for 2-3 hrs in the middle of the night until we found a bus that got empty seat. That officer not only took all the cash we had, he also put me in danger by leave me no choice but to stay at the bus terminal in the middle of the night, out of nowhere, with no contact.

I will like to issue formal complaint against this officer, if anyone know how, kindly let me know.

I am in great pain to tell you the problem at klia n JB custom.
I have a MACD card ion my passport, when I travel to Malaysia. However, the system has been spiolt since October 2017, my entry stand departure the immigration officer refuse to stamp I my passport , because I have MACD.
When I at klia immigration, the officer said I overstated in Malaysia since oct , as the system have no update since it broke down! The and because the officer didn’t stamped on my passport as well.
I was asked to travel back from Kl to Jb , or I am not allowed to leave Malaysia .
I have lost my trip all because of system and inconsistent procedures in Malaysia immigration

I want ask something why custam dannok like take money first then can chop passport give in malaysia to day i and boy friend go thailand stay 1night buy something because want stand by for married next month at JPN then i want in malay he no chop passport say must stay 1 week but he never care we buy tickket bus ready 2000Bath how we will have money many pay hotel 1week ..then we try ask agent he say must pay 200rm can chop i say no have money and i not do wrong anything why must pay he say pay 130rm ok we then custum dannok chop give i why must pay money i not understand

I am writing this complain to the relevant Government department for the unefficient customer service.

My step son is born in Spore and was under his mother's custody. Both the parents had divorced. Now my step son is staying with his father (my husband), a Singaporean. Now his mother is critically in ICU in one of the hospital in Singapore. My son is unable to come into Singapore as he has no passport. First, we are told if we can produced his birth certification and would be able to make his Malaysia passport, with the parent's consent, because my son is 17 years old and will be 18 in 2 months time. Now we went to UTC at Kotaraya in Johor Bahru and also to Setia Tropika for the same purpose but was rejected our application, with reason that they need "Sijil Pengesahan Taraf". Now his mother is in ICU and his father is there with the birth certificate to show that he is the father. What else do you guys need? It took us more than a week going here and there, as told by the officers but still we cant do his passport. Its not we are going for a holiday. The reason why we appealing to get my son's passport done is because his mother is in ICU.

To whom reading this from the Government Board, please extend your assistance to let my son get the passport done and for him to go and meet the mother who is critically in ICU.

Please contact me if you need more details. Thanks.