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Imvu.com

Australia,
Queensland

Consumer complaints and reviews about Imvu.com

RaniaWebb Send email
 
Mar 6, 2012

Wronful Banning of Account

IMVU have banned my account PrncssHeavenofSouls due to payment fraud which was not made by me but by a person called XxSpaceBratxX. They say my account is liked to her account because I made credit purchases from her. Well this is untrue and I have shown as proof to IMVU my paypal statement showing all transactions of credit purchases made from the day I created my account and it clearly shows that I have made all my credit purchases via 2 companies, IMVUX.com and IMVU itself. IMVU have acknowledged that I am not the one who has done wrong but they will not reactive my account until this Brat person pays back the chargebacks. I am being unfairly punished for somebody else's illegal actions and this is not fair as I have paid rl money for AP, name registration etc... for my account and now IMVU have just stolen over 30k credits, all my pending profits and my Ap, my whole account. I want my account back the way it was before they banned it, credits and all along with 300 credits per each day my account is wrongfully shut and profits lost.
JinxNe Send email
 
Mar 6, 2012

Wronful Banning of Account

I've constantly been banned from IMVU, even when my account was LITERALLY JUST MADE. Like, not even ten minutes after I created my account, I get an email that it was banned for repeated violations. I don't understand where this is coming from but that isn't the first time I have been wrongfully banned.
I've also been banned on TeeHeeDoll for payment fraud when I never did anything wrong with payment. I always paid fully and then one day I just can't log in and it tells me I've been banned for fraud. I need a real explanation because this is happening all too often now.

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