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In General

United States

Consumer complaints and reviews about In General

R A L Send email
 
Mar 15, 2012

I am an ULTA employee

I will not be shopping Ulta anymore. I used to shop Mall of Ga store. They never ever have the things in stock that the average customer buys. Finding an employee to help you is next to impossible. I witnessed a customer who had found a sales person and the clerk was so rude to the poor lady that I decided not to even ask my question. It's past the point of being ridiculous.

My biggest problem is ruining the carpets in my home because Ulta's automatic eye liner pencil had broken off yet again...not from rolling it out too far...and I couldn't fine it until I realized I had tracked it all over my house from the bottom of my bedroom slipper. I have not been able to get it out of my carpets...BTW, I can't tell you how many times I've had to return the automatic eyeliner pencil because of the point breaking off.

Totally done with Ulta.

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