Hi,
This complaint is regarding the change of route of train running from Haite to Yeshwantpur, Train no. 12835, HATE YPR EXPRESS.
Me along with four other members of my family were suppose to board the above said train on 15th August 2017 from Sambalpur pnr number 6300487659. My family includes my aged parents as well.
I had booked this ticket four months in advance on 17th April 2017 considering this train has a boarding point at Sambalpur.
I was not informed through any means let it be SMS or my registered Email I'd with IRCTC about the change of route of the above said train.
It was on the day of travel during scheduled departure time I come to known from the Sambalpur Station master that this train has been rerouted.
I couldn't board the train. My aged parents my other family members had to undergo a lot of stress due to this inconvenience. We had to go insearch of Lodging late night with all the luggages and unsure how to reach our destination.

Request you to consider this complaint of mine and provide the required compensation (bearing the trouble & extra expense we faced to rebook from another station)

Thanks for your understanding.

Regards,
Shantinath Narasagoudar.
9900131794

Dear sir,
I have book some tickets and paid using my debit card.than I cancelled the tickets and it's showing refunded and credited in to paytmag.but I have not got the money till now. Please have a look below for further info.
Case1.transaction id: 100000134169677, DATED-21-12-2016

You shouldn't criticize all the TT's coz there are people who do good to others.. There is an incident which happen to me couple of week back. Iam 72 years old man, often travell from coimbatore to chennai. During one of my travell to chennai (14th may 2011 cheran exp) my ticket was not confirm and it was in waitinglist. Soon i met a young TTE in the platform and requiested for the conformation. But he told it was very rush that day and least posibile to get a seat. On my requiest he made me to sit in his seat and told that he will try his best to give a seat. He got back after two hours letting me know that there was
know single seat available.


It was 01.00 A.M now, i was so panick, i begged TTE for not to get me out of the train, the TTE was found to be very liberal and he told that i can share his seat, i was so happy. We had been talking till 04.00 A.M and came to know that he belong to kerala. After that he arranged seat for me.It became a memmorable journey in my life.


According to me he was such a nice person who considered my age and provided me seat.

Shanmugasundaram. k
Chennai

COMPALINT NUMBER 1.

To Indian Railway Authority


It’s been very bad experience traveling in our own country were Indian person wont respect Indian.

The complaint is for the Ticket Inspector (Fat, with Mustache) I don’t remember the name as if I haven’t seen him wearing his uniform, he use to remove his uniform frequently.
He was in charge for the B2 compartment dated 15-Sep-2011 Train no: 17031/HYDERABAD EXP.He got down at pune station

I am traveling with my Wife, 3month baby, mother and my younger brother (My berth was 5, 6, 8 and 14.
The TI was so rude and don’t know how to speak with passengers using all slang and vulgar words, his intention was just to find some money out of passenger through any means I have seen he had taken money from people who were traveling in B2 with out proper tickets and making them berth taking money.

The argument started: I was sitting in my berth which was 8 and his berth was 7.

TI (Ticket Inspector) to Me: go to your berth.

Me: Sir my berth is 8 I don’t want go upper birth I will be down.

TI: if you won’t get up I will sit in your berth number 1.

Berth Number 1 was were my wife was feeding my baby and TI was continually staring at her. Berth number 4 was were my mother sleeping

Me: Why sir you will seat at berth 1, as your seeing my wife is there and feeding milk to my daughter.

TI: So what? berth no 1 it’s not your berth.
Me: I know it’s not my berth but the passenger over here will join in solapur mean while I can use it.
TI: no you can’t use it; I will sit there and work.

Me: Sir why you want to sit beside my wife. You sit at your seat itself and I will sit with my wife and you can work at your seat.

TI: No I will seat there its self it is not your seat.

Me: My wife is there and she is sleeping with my baby and feeding her then also you need to sit beside my wife, what is your problem sir

TI: Don’t ask question that is not your berth.

Me: It’s not my berth but the passenger whose berth is there he will join us on solapur.

TI: I will send some person here he will travel to solapur.

Me: I don’t know who you will be sending here but your TI you suppose to help passenger not to trouble them, this is not the way you should behave with us.

TI: using Slang language “abbey using vulgar word want you will do if I sit and work in your seat.

Me:I will complaint about you.

TI: complaint about me, come I will take you to the complaint person you complaint, if you want to complaint to minister you can I am not afraid of any one also I will not leave you. I will see how you will travel to Hyderabad and how your families reach there.

My Family: TI please let my son go, I am sorry for that.

TI: No I will call RPF and make your son arrest.

Me: Sir RPF is for passenger and not for you, you call RPF, I will complaint about your behavior to him.

TI: Wait I will make you arrest with RPF and I will make you life miserable once he comes.

TI: calls RPF and another TI and telling them, paseenger is not listening me and telling all false stories.

Me: I was not speaking because my family was not allowing me to speak my wife was crying and mother got afraid what will happen if this corrupt TI will do something, were we will go with 3month old baby, my mother made me to sit quite and she request we are sorry.

The other TI was a good person wearing spectacles; he told the corrupt TI to move away from here and let this family be here.

As I was quite the corrupt TI in front of all passengers telling I will not leave this boy.

This is what happens I have really cut short the incident happened and explained in brief

Why this character less and corrupt TI are making passenger to suffer and why this Ti are not humble and good toward helping passenger toward safe journey.

I request Railway Authority to take some strict action on this type of corrupt and character less TI.

Other requests please take this complaint very seriously in future no family person gets embracing while traveling in Train.

I request to keep my identity secret because I don’t want my family get trouble in future with this corrupt and characterless TI.

Hoping a strict action would be taken.

Jai Hind.

COMPALINT NUMBER 2.

THE TRAIN B2 COMPARTMENT THERE ARE PLENTY OF RATS ALSO

Sir,
i understand u but this happen to me many times but no one cares about that . the ticket checker always misbehave, the way they r talking is so irritating. misbehave to everyone . sir iam with u