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Ink Farm.com

United States,
Washington

Consumer complaints and reviews about Ink Farm.com

valentinal Send email
 
May 18, 2018

ticket @inkfarm.com

I received today from your Co. email, Cartridge Reordering. Order number is 4542532. Sorry, but I don't need this cartridge anymore. I bought a new printer with a new cartridge. I did not have a time to expect your decision as I had an urgent work. Please return to me money on my account. Thank you.

Valentina Lysenko
Tel.704 366 8795
email [email protected]
ellencubley Send email
 
Mar 22, 2015

Bad Cartridges

Jan 26
Please share your experience with us!


Dear Ellen,

Thank you for your recent purchase from inkfarm.com. (Order number 3862049)

In order to improve the satisfaction of our customers, we have partnered with the independent review site Trustpilot to collect customer reviews.

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inkfarm.com

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To
[email protected]
Jan 26

Hello, my feedback to Inkfarm. Great price, great delivery, but black cartridge seems only half full. For lack of time I did not pursue this and yes, I will use Inkfarm again. Thank U for asking.

Ellen Cubley

To
[email protected]
Today at 3:38 PM

This is the second order I placed with you and received faulty cartridges. My previous order would have been about January 26 and as I stated above, the black ink cartridge was VERY low in my first email to you. But I didn't complain.

About 2 weeks ago I once again ordered cartridges and my printer is reading them as not compatible with my printer.

So this is the second time in a period of 2 months I have put out money for cartridges that are faulty. AND the black cartridge, when opened this time, ink was leaked all over my hands.

These cartridges are unacceptable and are preventing me from completing my work in a timely fashion.

I believe some compensation is in order. Feel free to call me. I have both sets of cartridges ready to send back to you.

Ellen Cubley
19130 Dowden Circle
Poolesville, MD 20837

240-812-2035

Today I spoke with Mahogany and she was very happy to help me. She will send me new cartridges and a prepaid shipping label so I can return the cartridges. I will send all 4 cartridges. Thank you for your help and concern and treating this problem as a priority.

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