I bought a Olympus SZ 20 from International Electronics Superstore, 12801 W Sunrise BL VD Suite 533, Sunrise Fl 33323 / 954-533-5332 Store 1 Sales Receipt No. #7888 Purchased 11/9/2013
Firstly, I believe I was overcharged for this item which is more properly in the region $200 as against what I paid of $449.99
Secondly, the item is malfunctioning and I have been informed the Sensor is not working - focusing appears to be out and also a dark shadow appears down the left hand side of a picture.
Please advise what action can be taken. Is the Warranty still in force?
Regards,
Peter R Creer
[email protected]
oo944 1923 774 966

Hoy fuimos victimas de estos ladrones organizados para estafar con suma elegancia. Nos trataron como príncipes para configurar la estafa. El modo de operar es así: 1) el cliente se presenta al mostrador a preguntar por el artículo que piensa comprar; 2) el vendedor le muestra el producto con el precio en la etiqueta; 3) como el precio está alto, se solicita la opción de un producto genérico; 3) el vendedor hace la pantomima de ir a buscar el "genérico" y, simplemente decide proponerle al cliente hacerle un descuento equivalente para nivelarlo con el "precio del génerico" y, el cliente cae en la trampa. Procede a comprarlo. 4) el cliente sale de la tienda y se le ocurre acceder a internet y verifica que el precio que pagó corresponde al doble del precio reala. 5) no ha pasado una hora y decide volver al almacén de marras a devolver el artículo comprado y, ahí viene la reacción en gavilla, más de un vendedor entra en la contienda: no aceptan devolución del producto. Le proponen cambiarlo por cualquier otro pero, nunca anular la compra, termina el comprador llevándose otro artículo que no tenía intención de comprar y, a lo mejor en peores condiciones de precio y calidad. PORQUÉ NO INTERVIENEN DE OFICIO LAS AUTORIDADES? Porqué permiten estas estafas a los turistas? El nombre del almacén es: INTERNATIONAL Electronics Superstar de Sawgrass mills, cuando uno le muestra los review negativos dicen que cualquiera puede escribir esos comentarios, incluso las novias molestas de los vendedores de turno. Att. Eusebio Martínez.

What ist the regular price? Olympus SZ-20 USD 215.95 (International Electronics Superstore [IES] USD 610.00), Lowepro Ridge 30 black Camera Pocket USD 19.75 (IES USD 69.99), Danelec 8 GB Memorx Card USD 7.99 (IES USD 199.99), Vivitar rechargeable battery USD 6, 57 (IES USD 120.00), Plug Adapter 220 USD 2.46 (IES USD 9.99). So we hat to pay USD 802.69 more than regulare Prices are tax included and with "discount"!!!

I was deceived by them recently when I had to buy memory cards (8 GB SDHC). The price of the package was $ 399 (!), I paid $ 65. For memory cards that should cost about $ 12.

I could be so fooled because I needed a really high speed card, and when the speed was not specified on the product I trusted the sellers assurance.
After I came out of the store and finally succeeded connect to the mall's wifi, I saw that I been tricked. I contacted the store who just dismissed me. I went to the information desk where they said they could do nothing. Then I talked to a security guard who advised me to fill out a complaint.
Before I went to do this, I returned to the store to tell you what I was going to do. I then managed to get them to replace the product with something that was slightly better but still not near what I needed or what I should get for the money I paid.

I am surprised that a serious shopping mall like Sawgrass Mill's allows scammers to operate in their facilities.
And it is a shame for one so, otherwise, appreciated country like the U.S. (or maybe it's just so in the state of Florida) will not defend the rights of consumers. Legalized scam.

We spent holidays in Florida from Mar. 19.12 till Mar.26.12. We went to Sawgrass Mills to something for better prices, because we thought it was an outlet center with prices less up to 70%. We were looking for a professional reflex camera, because my wife is an architect for her profession. We entered International Electronics Superstore and told the employee about our wishes. He told us the Canon Reflex is old and he offers us the newest camera in the world: Olympus SZ-20. It is out only a few days and has top features. He said, that nobody knows that yet and the normal price was USD 1099.99!. He demonstrated the features and offered us the last price: USD 800.00, with an 8GD Memory Card and a Camera Pocket included! We were impressed by the demonstration and we wanted to think about. He set us under pressure to buy the things at once. In the shop it was not possible to look into my iPhone to compare prices, because WiFi does not work! We Paid USD 932.78 Tax included with our Credit-Card on Mar. 25.12 at 12.32h.
On the bill the 3 items were priced separately, before he told us, the Camera Pocket and the Memory Card are gifts!
In the evening we returned to get an 220 Volts Plug Adapter for Europe and a second rechargeable Battery. The employee wanted to purchase USD 211.99! That was too much and we returned the items. The MasterCard Payment was canceled . Then he told us, this is an enormous adapter, working for 20 Years, with no loss of capacity. Both of us do not know anything about electronics, that´s why we trusted him. He offered us the battery for USD 120.00 and the plug-in free. We paid USD 137.79 Tax included on Mar. 25.12.
We returned to our Hotel in the night and we recognized we paid too much. In the internet we saw, that all the items were overpriced.
We contacted International Electronic Superstore by e-Mail three times on from Mar. 26.12. 00.15 h . We wanted to visit the store personally, but auf flight to Newark started at 12.45 h from Fort Myers-Airport and the shops at Sawgrass Mills at Sunset opens at 10.00 am. We wanted to store all items at Sawgrass Mills, but the Management saw no possibility to help, even we wanted to go there on our trip to the Airport at 08.00 . We telephoned two times with the shop, they said it is no possibility to return the items, and we have to com personally. So nothing helped in this moment and we had to leave Florida at Mar. 26.12 at 12.45h.
The thing we are criticising: We went to Sawgrass Mills as Tourists. All the guides are talking about the discount prices over there. We were looking for professional aid in a big, international and well reputed shopping mall. What we get was ripping off! As you can see in some websites, there are more of analog stories in the last 1 ½ years. International Electronic Superstore is ripping off tourists systematically. This is no reputation for a famous shopping Mall likSawgrasss Mills. And no reputation for Florida and The United States of Amerika too! Please help us paying a correct price and deal with us like consumers, who like to visit your country. We have paid USD 930.30 too much. We want to have back this money from criminals in an official Shopping Mall. (Sorry for my english, my mother language is german)

Yeah, I totally agree with you. My friend bought an GPRS today. They charged my friend at $212, when my checked it through the internet, it was only $120!!! After one hour, he returned to the store, the same words as you said"No return policy""We do not care"... How are we supposed to do? We can not do nothing. right? That means the store broken our rights! We should protect us!