AppleiTunes is not forthcoming with information;
Charges appear on my credit card (totalling $975.00 in 20 charges) but not in my iTunes charge history. Apple claims they are online charges but if this was true then why would they not appear in my charge history. I think Apple applied someone else's charges to my credit card but does not want to admit their error. They refuse to say what the items purchased were. If they claim I purchased them why can't I see an invoice of purchases?

Such a poor way to treat a customer.

I have been charged $99 for itunes which I don't even use. When I call the number apple gave my bank, the automated answer is to refer to "apple.com/support/cc". Of course there is no place to email my concern. So I call 1-800-676-2275 listed as a contact number and I found it is a bank wanting me to indicated "checking or savings account". So I found another number "1-800-275-2273" only to find I had to leave my phone number because offices were closed. I have filed a complaint with the BBB and have begun telling people about what has happened. Obviously, apple really doesn't care or they would have safeguards in place. Where is Dr. Deming when you need him????