I am regular customer md.
I live in this area and alway come to support this branch (MJC, Kuching, Sarawak, Malaysia.)

I can sure this branch alway tell you the big breakfast set not provide the jam n always say finish to customer. Why we enjoy the set and cant feel complete of the set ? If no jam how can feel the taste?
Next, pls make sure the branch counter staff is comfirm under training, because the behavior look like unfriendly face and feel the customer wanna borrow the money with them, that is unbelievable the international brand can training up this kind of staff.

Last, hope theb opinion of mind can bring out the message to the management team and take care of it ! The unhardworking ppl will make a team broke a goodwill of group of company.