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JAGeX

United Kingdom

Consumer complaints and reviews about JAGeX

lorenzow.95 Send email
 
Feb 28, 2017

Stats reset ? :@

Hello my name is Lorezo. my account "2dopey" was offline for a couple days and i could not log into it. today how ever it loaded and i proceeded to log in.. to find that my stats have been reset and my bank is empty...? answers please? i was only level 15-25 or so and was a pure ranger.. didn't even have 40 ranged? anyhow.. i asked a couple of players just now on the website oldschool runescape free to play world.... and they have said that i must of been botting for a stat reset? if this is correct, you have gotten this wrong and i spent a good 2-3 days, good hours getting those stat levels... please respond to this message so we can sort this. cheers.

p.s my new in game name is now "mst3rb8" because i had to make a new ingame character name.. would also like this problems solved too.. cheers.

you can contact me on [email protected]
thank you.
User924900 Send email
 
Mar 29, 2012

paying for a game that does not work

Hey there,

Sorry to hear you are having issues with our game. Can I suggest you email us at [email protected], this is the best place for us to hear about problems you are experiencing and lets us help you out far easier than on a forum!

Kind regards

Mod Harriet
Account Help Team
Jagex
[email protected]

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