Submit a Complaint

JCPenny Credit Card Services

United States

Consumer complaints and reviews about JCPenny Credit Card Services

mikemailnit Send email
 
Dec 5, 2016

Lowered credit on shopping card

Out of no where Jcpenney has lowered my credit. This is the second time happened and I been with JCP for over 3 years. At first I started with 200 dollar credit then it increased up to 400 and then up to 600 and few months ago up to now supposed to be 800. I Called and asked and was told it was a random audit then spooked to the Supervisor who said it was something on my credit that is why Synchrony Bank determined this. Next I spoke with the MOD (Julie Page) who said sorry there is nothing can do for you I am the highest person you can talk to and I am going to know disconnect the call.
I have always made my payments on time and gone above and beyond monthly payment amounts and keeping account in good status. As with my credit since I was approved for the last 800 have not made any changes to my credit report and feel they should not base our credit history with out side sources when I been clearly a good, faithful and loyal member to jcp and to now treat me this way am no longer happy with the company.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username