Paid cash (cashier's check) for two suppressors in August, 2010. After company received payment I never heard from them again. Never a response to email or phone call. In fact they never answer calls they recognize are coming from me or my FFL dealer. Eventially, this Spring I received one of the suppressors, However, after about 16 months I still have not received the other suppressor, and still no communication. Is a civil action my only recourse? This company has an F rating with the BBB and a wide reputation for poor customer support, and possible fraudulent business practices, if others are to be believed; and there might be a question of IRS violations as well. I would prefer the suppressor, because they are quality, but a refund if the suppressor is not a reasonable expectation.

I am having the same problems and would like to do something.