I purchased a dress that ended up with the cups on my rib cage, to place the cups where they need to be I have 3 inches on the top of shoulders. The tailor said it would be a complete redesign of the bodice and sleeves for over $100. I tried to return the dress to no avail. They say they have a return policy...but I think the policy is NO RETURNS NO REFUNDS. They say they can not accept returns because the dresses are custom made...I could understand if I ordered a dress to my body specifications...but I ordered my dress based on their specifications and it is WAY TO BIG. DO NOT ORDER FROM THIS COMPANY buy retail from Nordstroms, Dillards, Macy's, Saks...you'll be much happier and if you have to order online feel comfortable in knowing you can return the dress without a problem.

As promised I will tell you now the whole story regarding JJ´s House. It is only possible to write critics on JJshouse here on Reseller Ratings. Normally the delete the feedback and post own feedbacks. However, my case is very simple. I live in Germany. I ordered a dress but got the wrong dress. I complained. They told me I lie. I sent them the pics. The started to believe me. They told me to send the the dress back. I did so with mixed feelings. I paid 208 € which they agreed to refund. However, I have in addition a damage of Import duty of 26 € and the refund postage of 42 €. Although the return policy is saying that the refund the postage they even violate their own policy. By the way, the return policy violates German Civil Law and is therefore insofar invalid that consumer rights are violated.

I guess that you cannot expect more from Chinese Online start ups. A damage of 68 € is not a big sum. But we consider to go to court. In Germany we had a lot of similar cases decided in favour of the purchaser. It is a matter of principle to sue someone who is cheating the consumer. We gave them so many second chances. We are getting tired now. I am sure after we publish the court decision. There will be more people who would like to get a bit more justice in this world.

However, If you still would like to risk to order something from JJ`s house, I wish you good luck.

Does anyone know of JJ's House return address?? I was told if I could get the address and reurn it, my bank could reverse the payment I made to them for my really bad dress I received. Any help would be appreciated. I know how all of you feel. Thank you