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JUST ANSWER

Australia

Consumer complaints and reviews about JUST ANSWER

Rocketman230 Send email
 
Apr 9, 2020

Membership of $5 and received nothing!

I sought assistance with regards to my computer Printer, and after trialing the $5 membership fee, I received NOTHING at all, and after reading ALL these complaints about this company, I wish to have my membership cancelled as of now please!
lynfish10 Send email
 
Jan 18, 2020

Over charge

I was recently referred to you re Foxtel paid $5.00 for you to help me which was done now been debited for a further $40.00 which my bank has been alerted to cancel and you to return my $40.00 ASAP if not back in by 20th January 2020 charges will be laid along with legal costs as I have been told hundreds have also been got and it is to be refunded. My email is [email protected] and you have bank details to return Thank you Lynette Fisher
Isla Dart Send email
 
Nov 4, 2019

Unaurthorised Charge

10:10:2019 Unauthorised visa card charge by JUSTANSWER of $66.
I HAVE RANG 1800727139 AND HAVE BEEN ADVISED THAT MEMBERSHIP WILL BE CANCELLED AND FUNDS REFUNDED. Will wait and check.
Isla Dart Send email
 
Nov 4, 2019

Charged membership I did not ask for

I asked a one off question with an expert for a fee of $5, in a trial period.
I have now been charged a membership for $66 that I am totally unaware that I asked for.
I have found it impossible for me to follow the instructions to cancel this membership
Joe Plumb Sr. Send email
 
May 16, 2019

joe plumb sr.

I would like Amazon Prime to close my acct immediately as I do not order anything on line. Amazon Prime has been charging my account $14.15. I would like to ask for six months of refunds.
My E-mail address is [email protected] My old cell #(425)328-5117 an updated cell #(360)926-5686
Thank you very much,
Joe Plumb Sr.
[email protected] Send email
 
May 14, 2019

unauthorised credit card charges

01/05/2019 VISA DEBIT PURCHASE JUSTANSWER * 1800727139 US $40.00
RRPA Send email
 
Feb 28, 2012

Unauthorised Charge

this comany Justanswer *Lawyers have made 3 transactions on my bank account and I don't recall using they service at all. This company is a fraud company and I demand my money back. Is there somewhere we can get our money back $381.00 Australian dollars. What kind of website is this and where do they get our bank details from. Can someone close the website or investigate futher.

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