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Juveneu

United States

Consumer complaints and reviews about Juveneu

JILL762 Send email
 
Mar 24, 2012

CANCELLED PRODUCT BUT COMPANY ARE STILL DEDUCTING MONEY FROM MY ACCOUNT WITHOUT MY PERMISSION

I responded to a free trial for a product on antiaging, the product took more than a month to be delivered and then found $84 - $93 per month had been deducted from my credit card without my permission. I rang and was given a cancellation ref # and thought it was cancelled on 7th Nov 2011 but to my horror two more amounts of $93 on the 6th and 7th of December have been deducted. i have requested cancellation many time with the company through their only send a question form and they still ignore me. I can not afford to have this money taken out every month and I am not recieving any products, please help.
Marky12345 Send email
 
Mar 24, 2012

CANCELLED PRODUCT BUT COMPANY ARE STILL DEDUCTING MONEY FROM MY ACCOUNT WITHOUT MY PERMISSION

please dont fall for this scam i have had a total off just over 500 pounds taken from my credit card mbna said i cannot get my money back even though i have not recieved any products have cancelled and got a ref number which i give to credit card company 6 months later they still take money from my account but now credit card company refund it back to me the following month

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