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karenmillenclassic
United States
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Consumer complaints and reviews about karenmillenclassic
Tholiday
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Feb 27, 2014
Wrong item shipped, they refuse to refund
I am not sure where this company is located. It's very deceiving and looks like you are ordering from somewhere in the UK. It took over 3 weeks for me to receive my dress....opened the box and it was the wrong dress and the wrong size. They tried to send a similar dress hoping that I wouldn't spot the difference. I asked them to send me the dress I ordered or a refund and now they are asking me to pay additonal "restore" fees and shipping fees. They refuse to take responsibility and keep placing blame on their "shipping agent". They also refuse to refund.
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