I’ve been using Keranique well over 2 years. I’ve tried to cancel twice. They told me they would send another product to try. Also. I should use more frequently. I’m so embarrassed, and my self esteem is at an all time low! This product did the exact opposite. My hair is do things. Recently I noticed bald spots and big scabs on my scalp. I never want to leave my house. If I should have to leave,I wear a hat. I’m so angry, Kim