A friend ordered Keranique Hair Growth Systems for me as a birthday present, Since I was unaware, I ordered the Keranique system myself! I need to return the unopened order ASAP and want to cancel any further debits from my account. I have already authorized my bank to stop/block the monthly debit of my account. My order # is: l16E7E9082B0CD7B0. Please send me instructions to return this unopened order. I am a senior (74) and would rather not have to resort to any legal action (legal process is within families ties. I wait to hear from you soon. By the way, BOTH phone lines you have listed hang up after the recording asks you to wait for the next representative.