I was going to buy a touring scooter from them until i saw the bad reviews all over the internet. Not anymore.

Same with me. Took months to get them to resolve problems with my UTV. Received it 'fully assembled' (paid extra for this) and within the first few hours, evenything fell apart. The bed popped off and broke the lens (six months later, still waiting for a replacement part). It wouldn't steer, nuts and bolts missing, etc. Had to complain to the BBB and Texas AG before they agreed to fix other problems with the unit. They finally paid for repair but it should never take that kingd of effort to get a company to stand by their products and services. Mostly, they are simply non-responsive and are completely unable to get any kind of replacement parts. I had only 20 easy miles on mine and they commented that "well, it must work if he was able to drive it 20 miles'. I suggest everyone contact the Consumer Protection division for the Texas State Attorney General at 214.290.8817 about this. If enough people call, maybe something can be done.

So, if you added 30, 000 new customers (doubtful) and only 30 complained (statistically impossible for this industry), then what are the chances that all 30 complained here at this site? Nearly zero! In fact, only 1 out of 350 will complain on a web site. So, if you run the numbers, if you really had 30, 000 new customers, then your dissatisfaction rate is closer to 10, 500, or nearly a third (35%). I personally know 10 people who have done business with you and five of them have had problems.