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Kodak
New Zealand
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Consumer complaints and reviews about Kodak
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Apr 2, 2012
Repairs, refunds, replacements
I bought a kodak camera in New Zealand. It broke. I returned it to the business I bought it from, they sent it to Kodak repairs in New South Wales, Australia. When I phoned to check 1 week later what was going on I was told it needed a new LCD screen but there were none in stock and they didn't know when the parts would arrive. I phoned 1 week later same story. I requested a replacement or refund, Was told they don't give refunds and had none in stock to replace. By the way I am now dealing with people in Manilla! I phoned 1 week later and was told the same thing. No idea when the parts would be in, no replacement or refund. I have no camera and no idea when I might get it back. It has now been 31/2 weeks which may not seem long but that is not the kind of service we are used to.
User926320
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Apr 2, 2012
Repairs, refunds, replacements
with then a few weeks of buying my camera it started to mess up going off all the time and then say lens error and shut off is there anything i can do to get a new one or call the company and complain?
User926320
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Apr 2, 2012
Repairs, refunds, replacements
since iv bought this Kodak camera iv had nothing but trouble with it besides i thought that maybe it was just the one that was messed up so i bought another one and it's doing the same things i love the camera and the pictures com out beautiful.
User895745
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Apr 2, 2012
Repairs, refunds, replacements
Contact Kodak donna, there is a limited warranty, read it. You might also try googling your issue. Kodak also has a website, you might get help there.
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