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Kodak

New Zealand

Consumer complaints and reviews about Kodak

User Send email
 
Apr 2, 2012

Repairs, refunds, replacements

I bought a kodak camera in New Zealand. It broke. I returned it to the business I bought it from, they sent it to Kodak repairs in New South Wales, Australia. When I phoned to check 1 week later what was going on I was told it needed a new LCD screen but there were none in stock and they didn't know when the parts would arrive. I phoned 1 week later same story. I requested a replacement or refund, Was told they don't give refunds and had none in stock to replace. By the way I am now dealing with people in Manilla! I phoned 1 week later and was told the same thing. No idea when the parts would be in, no replacement or refund. I have no camera and no idea when I might get it back. It has now been 31/2 weeks which may not seem long but that is not the kind of service we are used to.
User926320 Send email
 
Apr 2, 2012

Repairs, refunds, replacements

with then a few weeks of buying my camera it started to mess up going off all the time and then say lens error and shut off is there anything i can do to get a new one or call the company and complain?
User926320 Send email
 
Apr 2, 2012

Repairs, refunds, replacements

since iv bought this Kodak camera iv had nothing but trouble with it besides i thought that maybe it was just the one that was messed up so i bought another one and it's doing the same things i love the camera and the pictures com out beautiful.
User895745 Send email
 
Apr 2, 2012

Repairs, refunds, replacements

Contact Kodak donna, there is a limited warranty, read it. You might also try googling your issue. Kodak also has a website, you might get help there.

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