Sir, I regret to inform you that instead of making or providing best services during festival times you are putting burden on common public by making hike in the bus fares. Deeply regret over this .

When i have registered and book ticket from Bangallore to Pune, I have not received any option to update Transaction password , Bit when I am cancelling ticket , It is asking for Transaction Password , which i dont have.

Also that cancel option not coming directly , nee to open different pages , then in some page you will get the option.
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I tried to book an e ticket to calicut on 24/6/15. After the booking I still have not recieved any transacction password sms which i require to change my boarding point. please verify the situation.
PNR : K638807
trip code :KL379167