14.04.2018
This morning i inquired the male staff whether the card can refundable because i forgot to bring my card. He said yes over the counter.
When i return back to the station seremban and ask refund for the card, the lady staff over counter irritablely answer NO card return and keep for next time. Then i felt cheated because morning said one thing evening happen different.
Dear Komuter, is not that the money left inside is much. But every penny means alot to poor citizen like many of us.
Are you going to solve this issue?
Ps. Small advise if the staff over counter cant help to top up for customer, what is the purpose they sit there for?
Elder and foreign worker dont understand the machine how to work.
Please IMPROVE Komuter service.

ktm alway not in time is an issue, apart than that continue claim that wait for clearance. wait more than 20min for clearance？is it due to continue delay mix up the time schedule？with this kind of service how to ask ppl use more public transport？

Very bad service. Waiting for one hour and 15 minutes just for the train. Next time please la make it more efficient! What kind of service is this????? Asked people to wait but then the arrival time keep on moving without fixed time.