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Kuala Lumpur International Airport Immigration Office

Thailand

Consumer complaints and reviews about Kuala Lumpur International Airport Immigration Office

SINGH AP Send email
 
Nov 18, 2019

SATNAM SINGH GILL

MY BROTHER HOLD INDIAN PASSPORT.

GILL SATNAM SINGH

, PASSPORT NO. M8702135

, TRAVEL 18 NOV. 2019 TODAY. FROM SZX TO KL . WHEN HE REACH 7AM AT KL AIRPORT , HE WAS TOUCH WITH ME ON PHONE FOR 2 HOURS , TILL 9AM .

But after 9am , i can not contact with him , now 3pm already , not able to communicate.

he says , immigration officer force him for Buy a New ticket for travel to AMRITSAR INDIA , AS HIS ORIGINAL TICKET DEPARTURE FROM TERMINAL -M , But he is at T2 now , so can not go out for change terminal.

I told him try talk , otherwise we will buy a ticket.

But after 9am , he not contact me and not even reply my any msg.

Ugent help me , we are worring too much here .

Thanks.
AP SINGH
+86-13510963775
wayne6111 Send email
 
Nov 3, 2018

Flying out of Kuala Lumpur

My fiancé has been stranded in Kuala Lumpur for two weeks and not allowed to board her flight to Tokyo and Dallas USA to Texarkana, USA. She was apparently told by Malaysia Immigration that she would have to produce a significant amount of money before they would allow her to board a flight. She has a ticket but apparently Immigration is interfering with her departure. This has been going on since Monday October 22. 2018.

Request immediate intervention of Commander Malaysia Immigration in a effort to allow her passage from Kuala Lumpur on next available flight.

Your help is very much appreciated,

Very Respectfully,

Wayne Ryan
USA
903 280-8252
Shubham Arya Send email
 
Oct 7, 2018

Status of Varun arya

Hello Team,

My Brother, Varun arya departed from amritsar india international airport to kuala lumpur on 4th october 2018 from Air asia flight # Air Asia X Airways D7-189
We are unable to contact from last 2 days . His phone and baggaged is siezed by the immigration team on kuala lumpur airport we dont know in what condition he is in and when he will be out of this problem
kindly look into this issue ASAP and revert with a status we alll are worrried for him.

Thanks
Shubham Arya
9729877641
[email protected]
Shubham Arya Send email
 
Oct 7, 2018

Status of Varun Arya

Hello Team,

My brother named Varun Arya departed from Amritsar India international airport to Kuala Lumpur on Oct 4th, 2018 from Air Asia flight # Air Asia X airways D7-189
His passport is seized by immigration team and we are not able to contact him.
He was there on tourist visa with confirmed return ticket.
His phone and baggage is seized and we don't know in what condition he is right now.
Can we please look into this issue and let us know the status on the same.

Thanks
Shubham Arya
9729877641
[email protected]
Pannu Simran Send email
 
Sep 18, 2018

Enquiry related my brother about his health and send him back to India

My brother name is Harjinder Singh he book a Malindo airlines from Amritsar to Kuala Lumpur as a visitor , when he reached the airport it was told to him that he was not allowed to go out of airport because he does not have enough cash as tourist and now his phone was taken by them and me and my family is so tensed that we did not know about his condition. Is he is fine and he doesn’t ate food for one day we are so worried so it is the request to give his phone back to him and send him back to India. His ticket number was 8162113408532.
Sivamurugu Send email
 
Aug 27, 2018

Menahan dari belepas ke luar negara

Minta Tolong Tahan dari berlepas ke Luar Negara

Nama : UTHUMAN BIN MOHAMED GHANEY
NO KAD PENGENALAN : 560527715295
No Passport Lama : A 28755479

Sivamurugu Vasu
01644267798
shanechapmana Send email
 
Aug 16, 2018

Detained Partner

Dear Sir/Madam,

My partner Dang Thi Thu Thuy passport no C227494 took flight for Ho Chi Minh City Vietnam to Malaysia on 15/08/2018 at 12:40 pm and landed in Malayisa around 3.40pm, She call me at 5.00pm saying she is in the Malaysian Immigration department office. At 10:15pm she messaged me to saying "I have to give my phone, don't know what they doing, off phone'. When I tried to contact her cellphone it was switch off and she hasn't been deported to Ho Chi Minh City Vietnam. I am really worried about her. The only reason I know why they were holding her is because she visits Malaysia a lot to see me. She always has funds, return ticket to Vietnam and has never overstayed her visa.

Please help me to know more about the satuation and where she is?

Thanks,

Shane Chapman

M +60104642892
email: [email protected]
Mohammed Shadab Send email
 
Jul 27, 2018

Missing passenger shaik Mazar valli passport no P8041678

Dear Sir/Madam,

My relative shaik Mazar valli passport no P8041678 took flight for Chennai to Malaysia on 27/07/2018 at 8.30AM and landed in Malayisa around 2.00pm, he call me at 4.00pm saying Malaysian Immigration department guy took his passport and asked him to sit. After 2hrs when i try to contact his cell phone was switch off and he is not deport to India also. We are really worried about him. He came for visit visa.

Please help us to know more about the satuation where he is.

Thanks,
Shaik Mohammed Shadab
M +60147342717
email - [email protected]
Tejpal singh Send email
 
Jul 7, 2018

Missing passenger Mr Jagjot singh passport no M8804209

Dear Sir/Madam,
My nephew jagjot singh took flight for Malaysia from amritsar on 05/07/2018 at 10:30 pm via Milando air with flight no OD 272.From that he did not contacted with us.can you please confirm if enter malaysia or not ? We are really worried about him.
Please help us to know where he is.
Regards,
Tejpal singh
Mob no 9878787287
email - [email protected]
Tejpal singh Send email
 
Jul 7, 2018

Missing passenger Mr Jagjot singh passport no M8804209

Dear sir/Madam
My nephew Mr Jagjot singh took flight for Malaysia from Amritsar on 05/07/2018 at 22;30 pm via with flight no (OD) 272 From that time he did not contacted with us.Can you please confirm if enter Malaysia or not? We are really worried about him.
Please help us to know where he is......
Regards,
Tejpal singh
Mob no +9878787287
Email - [email protected]
Naren Send email
 
May 17, 2018

Missing passenger Mr Hansraj passport no P4860193

Dear Sir/Madam,
My Friend Mr Hans raj took flight for Malaysia from Delhi on 16/05/18 at 8:20 Pm via Milando air with flight no OD 208.
From that time he did not contacted with us.Can You please confirm if enter in Malaysia or not ? We are really worried about him.
Please help us to know where he is.

Regards,
N.Sharma
Mob+919034518536
Email [email protected]
himanshu12 Send email
 
Feb 17, 2018

enquiry about indian national

respected sir,
my cousin Mr. Ghan Sham resident of India ( Passport No.- J 8177242 )was detained on Kuala lampur airport on 10-02-2018, while he was traveling back to India. He had gone to Malayasia about 5 years ago on Visit Pass ( Temporary Employment) , and was extending visa yearly. As he was returning to India for his marriage, he was detained at airport. Kindly provide us any information about him as the family is worried about him because they have no contact with him. Will be waiting for your reply.
thanks
ppbasu Send email
 
Feb 12, 2018

Rude behaviour by immigration officer in klia2

I was standing in queue...and the lady behind me was also present.. when immigration officer called for next..I hesitated .. thought the lady next to me Will Go...as courtesy I stopped.." ladies first"...but she didn't... which cost few seconds...the immigration officer went mad..as I moved in...he said "you don't understand what is next"...I said I thought she will step...he again asked the same thing..in very rude manner..all happening infront of every one.to this I said I very well understand...wat is next...and finished my part of job and left his bay...to catch my flight...but this rudeness in behaviour will stay in my mind....I felt very insulted... some body needs to monitor.
Igwe Send email
 
Feb 8, 2018

Miss person, Seegya Julius

My cosine Seegya Julius a holder of Uganda Passport with passport number: B1574556 left to Malaysia with Ethiopian airline on Monday 5th February 2018 from Lagos Nigeria to Malaysia . He called my brother on his arrival at Kuala Lumpur Airport on 6th February since then we never has heard from him. All our relations are worried to know is where about. Please anybody with his information should contact us
Phone: +27714444980
e-mail: [email protected]
nehasul Send email
 
Jan 5, 2018

Unknown whereabouts of my mother

My mother(Pakistani passport holder) had a her flight arriving from Singapore on the the 6th of Jan 2018 at about 12 30 pm, since then I have had little to no contact with her as the immigration officers took away her phone and refuse to talk. They claim that she is blacklisted, how ever back in 2014 she was for a year as she over stayed a couple days, not only did she pay the fine but she has her clearance letter stating that she can travel and in fact has travelled to and from Malaysia with no problems. I took a copy of the clearance letter and tried to explain the situation. Not only had I been calling non stop since they took away her phone, I went to the airport and still nobody accommodated me and the immigration office refused to pick up ANY calls even after i went to the airport security. No help was given. Finally the immigration picked up and when I told them about the clearance letter THEY HUNG UP on me. Refusing to listen. After much research, I have come across various stories about such unfair incidents. After searching for immigration lawyers and not being able to find any, I have resorted to post this complaint. She was travelling alone and it is concerning for her family to not be in contact with her for so long. The treatment we have received is appalling. If you have any way for her to contact me or for any further information PLEASE email me at : [email protected]
[email protected] Send email
 
Dec 12, 2017

Bangles worth $5,000 robbed by security people

On 1st November I started from Melbourne for Delhi with a stop over at Kuala Lumpur. Air asia flight. On doing security check, my bangles worth $5000 (USD) were removed on pretex of security clearance. These were never returned. The women security personnel with a help of her male friend ( who got me into a chat) conned me and took my bangles. This gives really bad name to Malaysians as cheats. I’ve been trying on the phone all this while to get someone to look at my complaint however no one seems to be interested. I have been robbed of my bangles at KL AIRPORT by the security people. Whom can you trust these days. Please investigate and get my bangles back for me.
Nikowen Send email
 
Dec 4, 2017

Immigration lines worsening

The auto gates are so useless.
My new passport doesn’t work you should get the contractor to fix it.
The normal lines are also extremely understaffed.
Can’t believe the system 5 years ago was so much more efficient then u had to change it for the worse.
I used to hate flying via klia2, now klia1 is just as bad because of the horrible immigration.
Kossynia Send email
 
Nov 6, 2017

Status of Obi Ezeigbo Kingsley

My brother Obi Ezeigbo Kingsley with passport no A07997104 was detained by immigration officers at the Airport on the 17th October 2017, and till now nothing has being heard from him. I am pleading with the authority that is holding him to please send him back to Nigeria. His relatives are very worried about him and he has an aged parents that could not sleep again. Please, Please and Please release him or let him get in contact with his people so we can know that he is still ok. Thanks and God bless and may almighty Allah have mercy on us. My email address is [email protected].
Asif javed Send email
 
Oct 27, 2017

passenger not contact back to Pakistan

Lookinf for a missing pakistani men
Name sajid Ali
Pasport number ZZ1801922
This man arrive in kaulalumpur from karachi pakistan 26 october 2017 via PIA airways.after this we have no contact with this man.what happened with man.he was deported or not.plz give me any information about this man.fhis family is worried about him .Mobiel Numer
00923451171209
Atifsarwar Send email
 
Oct 9, 2017

Lookinf for a missing pakistani men

Name Asif mohammad sarwar
Pasport number Ap5999912
This man arrive in kaulalumpur from lahore pakistan 5 october 2017 via malind airways.after this we have no contact with this man.what happened with man.he was deported or not.plz give me any information about this man.fhis family is worried about him.
Penny0707 Send email
 
Sep 6, 2017

Immigration staff in KLIA

I really unhappy about the incident that took place on 4th September when i was about going back to indonesia in so early int he morning and taking my 3 years old toddler with me , this one immigration staff is very rude , not polite & shouted me because i dont hear she told me to open the passport cover , i've been in so many countries n the immigration staff never done this to me . She dont even touch my passport n suddenly she said something so quick i can't hear her so i said "huh??" And in response she shouted me for so loud n said "I told you to open ur pass cover like that simple u can't do?!?!" What u expect me to do ? Im not happy n starting to grab my passport firmly n open it with unhappy face despite of being sorry , she shouted me again n ask me "eh whats ur problem???" I said "u shouted me thats the problem" and the. U know what she said "i dont wanna serve you!! U go to next counter" im with my 3 years old whose dying to go to the bathroom , and this disrespectul staff do this to me ! I hope to get response from this complaint soon ! I still have that crazy staff picture on my phone !
ingrid2710 Send email
 
Aug 18, 2017

Forbid to fly

My husband has forbid to fly to Indonesia, they force him to fly to china. Please help
Jepi Send email
 
Aug 17, 2017

Long waiting queue - several immigration counter unattended

We had two stopovers in Kuala Lumpur during our Australia journey and waisted several hours in the waiting queue of immigration, while many counters where unattended. I've never seen such long queues at in-/out immigration. There was enough personal walking around without motivation. I would not plan another stopover in KLIA, if situation will not be improved.
This is no recommendation for this would city.
leeky Send email
 
Aug 2, 2017

service totally lacking

left KLIA2 on 31 July using a 1700 departure

between immigration (a zoo with NO control of que lines) and 2 security checks took just over 2.5 UNACCEPTABLE hours

no service line for infirmed, seniors (I'm 72), pregnant woman as in other cities

no time left for duty free shopping so if you get a % you've lost out

if you want to leave a TOTALLY NEGATIVE image on a tourist, and you have, I for one WON'T be back
saxenaam Send email
 
Jul 30, 2017

Transit Pass or Visa Required

I have a connecting flight from India -->KUL --> Sydney

From BOM (India) --> KUL (via Malindo airlines) & then KUL --> SYD (Australia via AirAsia Airlines).

So, I will need to transit from KLIA1 to KLIA2. So do i need transit pass or Visa?? Please help!!!

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